Sales Planning Governance Lead

The Enablement & Operations (E&O) team enables the Microsoft Customer and Partner Solutions (MCAPS) better serve every person and organization’s transformation and economic success. We do this by designing and managing the systems, tools, and strategies that drive commercial excellence spanning compensation, performance insights, planning, skilling, and sales tools. The MCAPS E&O Revenue Operations team plays an important role in empowering every person in MCAPS to serve customers by activating and innovating Microsoft’s commercial engine.   

As a Sales Planning Governance Lead on the MCAPS E&O Revenue Operations team, you’ll help shape the future of Microsoft’s commercial sales ecosystem. This Global team leads the transformation of our end-to-end sales planning processes and tools, improving efficiency, enabling AI-driven insights, and helping teams to allocate resources where they drive the most impact for our customers and Microsoft. This role will lead the development and oversight of governance frameworks that shape and support these planning processes by embedding structure, accountability, and cross-functional alignment.  The successful candidate will ensure sales planning governance practices are consistently applied and continuously improved. They will drive clarity, and operational excellence by building strong operational rigor and fostering seamless coordination between teams. 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. 

Responsibilities

What You’ll Do:
Planning Process Oversight & Governance

• Establish, own and maintain governance frameworks to ensure consistency, accountability, and transparency across sales planning workstreams 

• Prioritize and manage governance requirements and processes balancing strategic goals with operational feasibility   

• Monitor adherence to compliance, data integrity, and process standards across business functions   

• Ensure global adherence to data governance and compliance standards across tools and processes.

Stakeholder Alignment & Organizational Enablement

• Act as a central point of contact for stakeholders across Sales, RevOps, Finance and Field teams   

• Own and orchestrate governance forums driving stakeholder alignment, and actionable decision-making across initiatives 

• Synthesize feedback across the business and deliver insights to senior leadership for strategic decision-making   

• Support training, onboarding, and knowledge sharing efforts to build governance