Sales Operations Project Manager

Building the people that build the world.

With platforms in HVAC and Detection and Measurement, SPX Technologies builds innovative solutions that enable a safer, more efficient, sustainable world.  Through our RiSE talent development framework, we Reach, Identify, Strengthen, and Engage our employees to support them in their continued development.  We’re a global company of problem solvers, collaborators, and innovators, and our businesses build solutions that impact the world. 

 

As part of HVAC Cooling, SPX Cooling Technologies is a leader in high quality industrial HVAC equipment used to cool large facilities like hospitals, data centers, and power plants.   With cooling towers, fans, and refrigeration units, companies rely on brands like Marley, Recold, and SGS to provide comfort and mission critical and industrial cooling solutions.

 

What you can expect in this role (Job Responsibilities)

While each day brings new opportunities at SPX, your core responsibilities will be:

• Serve as the primary point of contact for customers, sales reps, and Mechanical Contractors/General Contractors (MC/GCs) throughout the project lifecycle.
• Project coordination and execution:

• Manage orders, including SAP: pricing, order entry, drawings, submittals, change orders, developing execution plans and generate project documents as needed.
• Coordinate schedule with customer and MC/GC to ensure construction activities align with drawings and specifications.
• Coordinate cross-functional teams to resolve customer issues and maintain alignment on schedules and specifications
• Coordinate shipments of cooling towers with SPX or client shipping teams and carriers.
• Coordinate with the construction team if installation is included in the project scope.
• Lead the resolution of Quality Management System (QMS) and warranty claims, warranty field work, including root cause analysis and corrective action planning
• Oversee plant visits and storage yard inspections as needed to ensure on-time delivery and quality standards
• Coordinate consolidation and inventory of vendor-supplied items and ship-loose components.
• Identify material shortages and coordinate with factory on replacement and supplemental material.
• Oversee project closeout, including collection and distribution of O&M manuals. 

• Budgeting, Cost Management, and Materials:

• Manage material demands, deliveries, vendor supplied items.
• Analyze job site productivity (if installation is included in scope), identify risks and opportunities, and support supplemental work order tracking.
• Monitor and protect project margins by managing change orders, freight, and supplemental shipments.
• Utilize SAP, Ariba, and customer specific platforms to manage order details, production schedules, and field issues.
• Process, evaluate, and resolve any internal/external audits.

• Other:

• Prepare and deliver VOCs (Voice of Customer) with end users, mechanical contractors and strategic customers 
• Submit lessons learned, drive quality/process improvement initiatives, and support peer training.

 

What we are looking for (Required/Ideal Experience, Skills, Education)

We each bring something to the table, and we are looking for someone who has:

PERFORMANCE MEASURES

• Meets quarterly margin goals
• Meets quarterly revenue goals
• Timely and complete shipment execution
• Annual customer survey

PEOPLE LEADER COMPETENCIES

• Customer Focus
• Leadership and team management
• Aligning Performance for Success
• Continuous Improvement
• Facilitating Change
• Building a Successful Team
• Building Strategic Work Relationships
• Building Trust        
• Gaining Commitment
• Planning and Organizing
• Delegating Responsibility
• Coaching and Developing Others
• Continuous Learning
• Communication

EDUCATION/EXPERIENCE