Sales Operations Lead

The Sales Operations Lead will play a critical role in optimizing and scaling our sales operations processes, ensuring efficiency, accuracy, and strategic alignment with revenue goals. The ideal candidate has a strong analytical mindset, expertise in sales technology, and a deep understanding of revenue operations best practices. This role will work closely with Sales, Marketing, Customer Success, and Finance teams to drive data-driven decision-making, improve sales efficiency, and support overall revenue growth.

What You’ll Do:  

• Ensure Rules of Engagement are holistically set up throughout the revenue organization
• Design and launch processes, workflows, and automations that drive internal efficiencies, uplevel the effectiveness of our revenue organization, and deliver greater value to our customers
• Constantly look to automate processes to remove the need for manual work 
• Prioritize internal system requests/issues and actioning promptly, based on business need
• Optimize all revenue / sales operations processes, sales enablement, sales forecasting, and deal management 
• Develop and implement strategies to drive revenue growth and improve overall business performance 
• Work closely with sales, marketing, and customer success teams to align revenue goals and drive collaboration 
• Data-Driven Decision Making – Analyze complex sales performance metrics, pipeline health, and revenue trends to identify opportunities and drive strategic improvements. 
• Define and document key processes across the Tapcheck Customer Lifecycle 
• Collaborate with cross-functional teams to develop and implement scalable processes and policies 

What You’ll Bring:  

• 3+ years of experience in Sales Operations, Revenue Operations, or Business Analytics, preferably in a high-growth B2B SaaS or technology environment. 
• Experience with Salesforce and sales engagement tools like Outreach, Salesloft, or Gong, and a deep understanding of their role in sales efficiency. 
• Strong analytical and problem-solving skills – ability to interpret data, identify trends, and drive strategic recommendations. 
• Sales Forecasting & Process Improvement Experience – ability to enhance pipeline management, sales forecasting accuracy, and deal progression tracking. 
• Excellent communication & collaboration skills, with experience working cross-functionally with Sales, Marketing, Customer Success, and Finance teams. 
• Ability to work in fast-paced, high-growth environments, managing multiple priorities and driving measurable impact. 
• A mindset of continuous improvement, always looking for ways to streamline processes, reduce inefficiencies, and increase revenue productivity. 

This is a remote-friendly role. Ideally, candidates will sit in the following states: AL, AZ, CA, CO, DC, DE, FL, GA, ID, IL, LA, MA, MO, NC, NH, NJ, NV, NY, PA, OR, OH, RI, SC, TX, VA, WA, WI 

About Tapcheck: 

Tapcheck is a digital platform offering an easy and convenient way to access on-demand earnings early. Available at no cost to employers, our app-based on-demand pay solution helps relieve the financial stress that many employees experience on a daily basis.

The Tapcheck team is passionate about our mission to improve financial wellness and boost business productivity. By giving workers the ability to transfer wages they’ve earned directly to their bank account or pay card without waiting for payday, Tapcheck eliminates the need for high-interest payday loans or employer-funded cash advances. 

How We Get Things Done: 

Our core values act as a steadfast guide, directing our decisions and anchoring our actions. We consider these values non-negotiable, especially when it comes to our hiring process. 

• Humility: We believe in the power of humility. We value team players who are down-to-earth, respectful, and open to learning from others. Our employees approach challenges with a positive attitude, acknowledging their strengths and weaknesses while celebrating the achievements of their colleagues. 
• Grit: We admire individuals with grit – those who demonstrate unwavering determination and resilience in the face of obstacles. At Tapcheck, we take pride in overcoming challenges together, pushing the boundaries of what is possible, and embracing failure as an opportunity for growth. 
• Raising the Bar: Continuous improvement is at the heart of our culture. We are committed to setting high standards and pushing ourselves to exceed them. We seek employees who are innovative and strive for excellence, constantly seeking ways to enhance our products, services, and processes. 
• Striving for Gro