Sales Operations Analyst

About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy. 

About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 200,000 businesses nationwide.

 

We’re looking for a Sales Insights and Operations professional to partner with sales leaders. As a key contributor to our sales team, you will play a critical role in developing the go-to-market capabilities for our high growth sales team.  This role provides a unique opportunity in that you will support and help shape a rapidly growing and strategically important segment of our business. Candidates should align with our company values, be highly self-motivated to drive results, and have an insatiable desire to learn and grow to solve the business problems they face. 

 

Here’s what you’ll do day to day:

Day-to-day support of sales program: Provide day-to-day support and thought partnership to our Sales leadership, including ad hoc decision making support, reporting and analyses, cross-functional collaboration and one-off projects. Upl-evel sales strategy and execution: Support, develop, and execute sales strategy projects (e.g., sales team structure, sales role redefinition, account and lead prioritization, territory design)Process design and improvement: Identify, draft and implement process and tool improvements that lead to business objectives: higher conversion rates, sales efficiency, better Gustie user experience and better customer experienceComp and quota planning : Develop quotas and provide input to compensation to motivate our reps to overachieve sales targets.

• Sales Productivity & Enablement: Develop pipeline management best practices, and metrics / analytics to enable sales productivity. Translate pain points into comprehensive business requirements and projects
• Revenue Analytics: Partner with our other RevOps team members, Finance team, and Marketing team to develop sales metrics, operational reporting, and forecasts.
• Cross-Functional Partnerships: Partner effectively with Sales leadership, Finance & Business Operations, Marketing, and Product teams.

 

Here’s what we’re looking for:

• 5+ years of strategy, ops, or analytical experience; ideally 3+ in sales or business operations. Experience at a fast-paced technology company is preferred.
• Strong yet empathetic business partner; experience collaborating with and advising sales leaders
• First principles thinker who analyzes and presents data effectively to drive insights and decision-making.
• True passion for sales: you creatively find ways to make sales teams more productive.
• Deep experience with typical sales-stack technologies and analytical tools (e.g., SFDC, SQL, Tableau or similar).
• You are a self-starter and fast learner; no one tells you where to find the answers
• Hyper-organized with strong attention to detail; effective stakeholder and project management is the bare minimum and is part of your secret sauce
• Executive written and verbal communication
• Adaptable; you have the ability to influence senior leaders and drive change, but also get your hands dirty and troubleshoot any issue that arises

 

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy.

 

Our cash compensation amount for this role is targeted at $113,000 - $163,000 in San Francisco and New York, and $93,000 - $135,000  in Denver & most remote locations.  Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

 

Our customers come from all walks of life and so do we. We hire great people from a