Sales Manager

Join Us!

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

Role Details

Position Title: Sales Manager
Location: NY or tri-state area, East Coast preferred, USA
Company: Vodafone US Inc.

Role Purpose

Responsible for leading a high-performing sales team in the Americas to deliver revenue, annual order value, margin, and customer growth objectives for Vodafone Business International (VBI). The role provides strategic leadership across enterprise accounts, selling into new accounts and further penetrating existing accounts, drives disciplined pipeline and opportunity management, strengthens senior customer and internal stakeholder relationships, and ensures the team is positioned to win, retain, and grow complex global customer relationships. The role also acts as a key ambassador for VBI, ensuring strong governance and process alignment with local markets, product, commercial, delivery, and finance teams to deliver a consistent and effective customer experience.

Key Accountabilities

Commercial performance
•    Deliver annual revenue, AOV, margin, and operating expense targets.
•    Own sales forecasting, pipeline quality, and opportunity governance.
•    Drive new business growth and expansion within existing enterprise accounts.

Customer and account leadership
•    Personally support strategic, complex, or high-value customer opportunities.
•    Build and maintain senior customer relationships.
•    Ensure customer satisfaction and NPS targets are met or exceeded.

Team leadership
•    Lead, coach, and develop a team of Global Account Managers.
•    Allocate accounts and opportunities to maximize revenue growth and customer coverage.
•    Support performance, career development, succession, and talent growth.

Cross-functional and market alignment
•    Act as the VBI/Vodafone Business ambassador with relevant OpCos and internal functions ensuring full alignment and support required
•    Ensure alignment across product, commercial, finance, delivery, legal, and support teams.
•    Promote adoption of sales methodology, CRM discipline, and governance standards.

Innovation and growth
•    Identify new revenue streams through new products, partnerships, and account-led opportunities.
•    Provide market and product thought leadership internally and externally.
•    Outstanding communicator able to motivate team, build beneficial customer relationships and able to convince internal stakeholders 

Training and Compliance
•    Ensure appropriate training is provided to and completed by all team members and that these skills are applied in daily operations 
•    Guarantees team’s compliance with Sales methods & tools (i.e. CRM quality) to ensure alignment with other teams and functions

Core Competencies, Knowledge and Experience:

Required experience
•    Proven enterprise sales leadership experience in technology, telecoms, or managed services.
•    Track record of delivering revenue, margin, and order intake targets.
•    Experience leading distributed or international sales teams.
•    Experience managing complex, multi-stakeholder enterprise opportunities.
•    Experience in complex program and restructuring management in a technological context 

Skills and capabilities
•    Strong commercial, financial, and forecasting discipline.
•    Senior stakeholder management and executive-level customer engagement.
•    Coaching, talent development, and performance management.
•    Ability to influence across matrixed teams and balance competing priorities.
•    Ability to manage in dynamic, high-growth, high-uncertainty environments 
•    Strong communication, decision-making, and problem-solving skills.

Technical / market knowledge
•    Understanding of enterprise connectivity, mobility, cloud, IoT, unified communications, security, and managed service solutions.
•    Familiarity with CRM systems, pipeline governance, account planning, and