Hotel: 

Rogers Embassy Suites

3303 Pinnacle Hills Pkwy

Rogers, AR 72758

Sales Manager

Full time

Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence

The Embassy Suites Northwest Arkansas is a beautiful hotel, spa, and convention center located in Rogers, AR. We are conveniently located by the Walmart AMP, Top Golf, and the Pinnacle Hills Promenade and a short 20-minute drive from the University of Arkansas, Fayetteville. 

The Embassy Suites NW Arkansas holds 400 two-room suites, an indoor pool, gym, a full-service spa, restaurant, and offers an evening reception for guests. When you join the Atrium Hospitality team at the Embassy Suites as a full-time associate, you will have the option to opt into a 401K plan with employer matching, health, vision, and dental insurance, paid-time-off, employer paid life insurance, pet insurance, employee contribution short- and long-term disability options, as well as accident and critical illness options. Work today, get paid today with DailyPay. Come grow with us!  
 

Salary: $50,575 - $56,195

At Atrium Hospitality, we want our associates to have positive experiences; and we strive to bring to life a culture that promotes six simple values that drive us to be better for our associates and our guests.

We are looking for a highly engaging and motivated individual with experience in driving sales for hotels or resorts to join our team as a Sales Manager. This role is a key position that will be responsible proactively soliciting room revenue and increasing production of existing special corporate/preferred accounts. 

Actively up-sells to maximize revenue opportunities.  Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer & guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers to continue to grow the account.

The successful candidate will have a proven track record of achieving sales goals, be creative, a problem solver, has a proven record of being a team player, is open to learning and leading by example, responds in a professional and courteous manner to guests and team.

How this role helps us to live our six values:

Service: 

• You will engage with guests to ensure their stay is going well
• Prepare and execute sales contracts, event orders, group resumes to ensure quality product delivery and customer satisfaction
• Coordinate all function details with clients to include but not limited to space requirements, meeting times, equipment, menus, billing, etc
• You will navigate clients through the sales process including qualifying, negotiating, closing and detailing group and/or catering leads

Perseverance: 

• You will develop your knowledge and skills continuously to learn new and effective sales techniques
• You will develop and nurture long-term relationships with clients to become a key advisor to them for booking meetings and events

Inclusion: 

• You will be committed to the equitable treatment of all associates

Respect: 

• You will value everyone’s contribution to the team, and we will value your contribution as a key part of our success

Innovation: 

• You will be creative in how you solicit, negotiate, and confirm new and repeat business
• You will develop and complete monthly SMART plan documenting measurable goals and action plans to ensure access

Teamwork:

• You will work as a team to accomplish the goal of resort/hotel
• You will help maintain a file and trace system to ensure all sales call activity is defined, traced, and updated in an organized manner
• You will be open to any and all other work as needed to help accomplish the goal of the hotel/resort

What do we look for in someone to be successful in this role?

• 1-2 years of experience in Event Services, Banquet, Hotel Sales, Marketing or equivalent education and experience 
• High