Sales Excellence, Commercial Devices
MicrosoftAbout the role
Microsoft Customer and Partner Solutions (MCAPS) Core accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value faster and turn innovation into measurable business impact. Through deep technical expertise and differentiated go-to-market execution, we win competitively, capture market share, and scale repeatable growth motions. We differentiate through value creation - delivering world-class, AI-powered customer experiences that accelerate adoption, strengthen loyalty, and create sustainable competitive advantage, driving growth that outpaces the market.
Within MCAPS Core, the Windows & Devices Sales (WDS) team unites the creation and delivery of Windows and device solutions to drive customer satisfaction globally. We work closely with a diverse ecosystem of partners and customers to ensure innovative solutions reach every market and segment.
As part of WDS, Commercial Device & Solution Sales (CDSS) exists to win the Windows platform in the AI era — bringing Microsoft's innovation to life at the edge for commercial customers through devices, partners, and solutions that drive real business outcomes.
We operate across the full commercial device ecosystem, partnering with Original Equipment Manufacturers (OEMs), distributors, resellers, Original Design Manufacturers (ODM), and silicon providers, and collaborating closely with Sales, GTM, Finance, and product teams. From planning and design through sell-in, sell-thru, and partner engagement, CDSS orchestrates the motions that bring AI-first commercial computing experiences to customers and drive durable business outcomes.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
Strategic Operating Leadership: Act as a strategic operator, trusted advisor, and extension of sales leadership, translating business strategy into focused execution across priorities, investments, partner segmentation, and go-to-market plans. Drive alignment, simplify tradeoffs, connect initiatives into a coherent operating model, and advise leaders across key business management priorities.
Performance and Rhythm of Business: Lead a disciplined Rhythm of Business (RoB) that improves accountability and execution against financial and non-financial goals. Surface key business insights, identify risks and opportunities, and enable leadership teams to act on the highest-value priorities.
Financial Stewardship and Forecast Confidence:
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