Sales & Events Coordinator

Four dynamic, integrated companies make up the Transwestern enterprise, giving us the perspective to think broadly, deeply and creatively about commercial real estate. Clients and investors rely on us for expertise that spans institutional and opportunistic investment, development, hospitality, and brokerage and asset services. Our award-winning, collaborative culture empowers team members with resources and independence to work across boundaries in pursuit of innovative solutions, reinforcing a reputation for service excellence that translates to measurable results. Through offices nationwide and alliance partners around the globe, we positively impact the built environment and our communities while fostering a work climate that champions career vitality for all. Learn more at transwestern.com and @Transwestern.

Transwestern Hospitality Group (THG), a full-service hospitality investment, development, and operating company, specializes in the full-service luxury boutique hotel sector. Part of the Transwestern companies and nationally recognized for venue activations and placemaking capabilities, THG brings forward-thinking ideas and applications to hospitality which enhance property performance, and harness the power of Transwestern’s diverse, integrated platform to execute at the highest level.

Transwestern is built on a common purpose - Empowering Good People to do Extraordinary Things Together.  We are committed to the hiring of smart, passionate, hard-working people who understand the benefits of both collaboration and independence.

POSITION SUMMARY:

The Sales & Events Coordinator supports the Sales & Marketing team in executing administrative, logistical, and client-facing tasks to ensure the efficient operation of the department. This position serves as a liaison between the sales team, internal departments, and clients, helping to manage group blocks, prepare proposals and contracts, maintain accurate records, and deliver exceptional service that aligns with the luxury standards of Hotel Granduca.

POSITION ESSENTIAL FUNCTIONS

• Provide administrative support to the sales team including scheduling appointments, coordinating site visits, and preparing reports.

• Draft proposals, contracts, and banquet event orders (BEOs); ensure accuracy and timely delivery.

• Maintain and update client records, sales reports, and event calendars in the hotel CRM and PMS.

• Respond to incoming inquiries via phone and email with professionalism and timely follow-up.

• Coordinate group reservations and rooming lists in collaboration with the Front Office and Revenue Management.

• Communicate effectively with internal departments to ensure flawless execution of group and event details.

• Assist with the planning and coordination of client events, site tours, and Familiarization trips.

• Manage inventory of sales materials and collateral; support marketing initiatives as needed.

• Track deposits, contracts, and deadlines to ensure compliance with sales agreements.

• Uphold the brand image and service standards of Hotel Granduca.

• Other duties as assigned.

POSITION REQUIREMENTS

• High school diploma or equivalent required.

• Associate’s or Bachelor’s degree in Hospitality, Business, or a related field preferred.

• Minimum 1–2 years in a hotel sales, event planning, or administrative support role.

• Experience in a luxury or boutique hotel environment preferred.

• Proficient in Microsoft Office (Outlook, Excel, Word, PowerPoint).

• Familiarity with hotel CRM and property management systems (e.g., Opera, Delphi, Salesforce) preferred.

• Strong organizational and data entry skills with attention to detail.

• Exceptional communication and interpersonal skills.

• Ability to manage multiple projects and deadlines in a fast-paced environment.

• Discretion, professionalism, and a proactive service mindset.

• Strong problem-solving abilities and a collaborative approach.

• Ability to sit, stand, and use a computer for extended periods.

• Occasional lifting of materials (up to 25 lbs) for event or sales functions.

• Visual and verbal acuity for interacting with guests and internal teams<