Sales Development Representative (SDR) | Xplor Recreation

Company Description

At Xplor, we believe that helping people make the most of each day is the most rewarding way to spend ours.

We give small and medium-sized businesses cloud-based, intuitive technology solutions that enable them to manage all the hassles of running and growing a business, so business owners can get back to doing what they love. With Xplor Pay, we help businesses get paid quickly and securely – without hidden fees. We built the tech ourselves, and our platform delivers secure, transparent, fast, and accurate payments.

We are unified by our purpose of helping people to succeed. So, when you become part of our team, you also become part of the personal connection that strengthens the relationship people have with Xplor products.

This Sales Development Representative role supports the Xplor Recreation brand within the Fitness & Wellbeing vertical—a SaaS platform purpose-built to help parks and recreation agencies across North America streamline operations, enhance community engagement, and manage programs, facilities, memberships, and payments in one centralized solution.

Job Description

As a Sales Development Representative (SDR) at Xplor Recreation, you’ll be at the forefront of our lead generation efforts, with a primary focus on inbound opportunities and a secondary focus on outbound outreach (approximately a 60/40 split). You will play a critical role in identifying and engaging prospective clients, qualifying inbound demo requests, and expanding our market presence through strategic discovery.

Reporting to the VP of Sales and Marketing, you’ll collaborate closely with both the members across the Sales and Marketing function to respond to inbound interest, prioritize outreach efforts, and convert leads into qualified opportunities through discovery conversations. Your ability to communicate clearly, build rapport quickly, and understand client needs will be key to your success.

This role is essential in building a strong pipeline of new opportunities and plays a critical part in our company’s growth. Success in this position requires someone who is driven, resourceful, and thrives in creating meaningful connections. You’ll excel by leveraging strong communication skills, creative problem-solving, and a proactive approach to consistently engage prospects and deliver value. You’ll also support outbound prospecting efforts, contributing to the overall pipeline development and ensuring seamless collaboration across teams.

Key Responsibilities

• Respond to and Qualify Inbound Leads: Manage and qualify inbound demo and follow-up requests, ensuring timely responses and thoughtful discovery to assess fit.

• Drive Outbound Lead Generation (Secondary Focus): Proactively call and email into targeted lists, engaging potential prospects to introduce them to Xplor Recreation and assess their needs.

• Conduct Discovery to Qualify Leads: Use BANT methodology to assess fit and qualify leads for handoff to Sales.

• Collaborate on Targeting and Messaging: Work closely with Marketing and Sales to prioritize inbound follow-up and outbound outreach, focusing on high-potential accounts and industries.

• Build New Pipeline: Serve as a key driver in developing a robust pipeline of new business opportunities, ensuring sustained growth for the organization.

• Track and Report on Progress: Maintain clear records of outreach and qualification efforts, and provide regular updates to management on key metrics and goals.

This position is eligible for a base salary of $50,000 USD.

This position is eligible for a commission plan.

This is a 100% remote position available to candidates located in the U.S., excluding Hawaii and Alaska.

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Qualifications

• 1–2 years of experience in a similar role (sales development, business development, or customer-facing).

• Experience working in SaaS is an asset, although not required.

• A relentless drive to learn, grow, and develop as a sales professional.

• Proven ability to meet or exceed Key Performance Indicators (KPIs) for lead response, follow-up, discovery meetings, and outreach.

• Familiarity with Salesforce and HubSpot is preferred.

• Excellent written and verbal communication skills.

Key Attributes

• Proactive & Persistent: You take initiative and are driven to find creative ways to engage both inbound and outbound prospects.

• Customer-Centric: You genuinely care about helping prospects and building trust, whether responding to inbound interest or making initial outr