Sales Development Representative

Summary

Sales Development Representative (SDR) qualifies leads and prospects and can as well develop leads. You'll initiate first contact , conduct outreach, and set up meetings for BDMs(in case of smaller customers follow sales process itself0. Your work lays the fundations for BDMs interactions.

Job description

FUNCTIONAL RESPONSIBILITIES AND DUTIES • Identify and generate leads and prospects through various sources. • Interact new prospects and existing clients (via telephone and emai) to qualify and process leads for sales opportunities. • Manage and nurture leads to move them through the sales pipeline. • Set appointments and follow up with prospects to advance the sales process. • Collaborate with the sales team to develop strategies for achieving sales targets by qualifying leads and synchronizing with the needs of the team. • Utilize CRM software to track and manage sales activities and customer interactions. • Stay informed about market trends, industry developments, and competitive landscape. • Keep up to date with the ESET product set, effectively communicate the value proposition and react to objections and competitive questions. • Attend networking events and trade shows to foster relationships and uncover new leads. • Provide regular reports on sales activities, progress, and results to management. • Carry out other work according to the instructions of a managing employee in accordance with the activity of the department and the company. REQUIREMENTS Education: • High school, preferably in business, marketing, or a related field or relevant sales skills and a strong understanding of the sales process. Experience: • Years of work experience: 5 Knowledge: • Maintain a high level of professionalism and product knowledge to effectively represent the company. • Product Knowledge: Maintain a high level of expertise about the company's products or services to confidently inform and persuade potential clients. Language: • English – B1 Communication: • Communication and Active Listening: Clearly articulate product value, ask insightful questions, and actively listen to prospects' responses to build rapport and trust. • Demonstrate strong communication skills and the ability to persuade and influence potential clients. Managerial skills: • N/A Personal characteristics: • Prospecting and Lead Generation: Identify and target potential clients through strategic research and use of lead generation tools. • Time Management: Organize daily tasks efficiently to maximize productivity and performance. • CRM Proficiency: Utilize customer relationship management software to track and manage sales activities and customer interactions. • Resilience and Follow-up: Persistently pursue leads and maintain consistent follow-up to advance the sales process. • Willingness to be coached: Demonstrate a willingness to learn and adapt to feedback to improve skills and performance. • Self-awareness: Understand personal strengths and areas for development to continuously improve sales techniques. • Organization: Keep track of leads, appointments, and follow-ups to ensure nothing falls through the cracks. • Curiosity: Show a genuine interest in learning about prospects' needs and how the company's solutions can address them. • Overcoming Objections: Skillfully address and alleviate potential clients' concerns to move them closer to a sale.

Benefits

Health & well-being

• Cigna Medical Plan
• Cigna Dental Plan
• EyeMed Vision Plan
• Reliance Standard Life Insurance
• Reliance Standard Long Term Disability Plan
• HealthJoy Employee Assistance Program
• Cigna Supplemental Insurance
• Lifestyle Spending Account
• Bi-Weekly Mediation Series 
• On-site Gym and shower facilities

Family

• Volunteer Day off
• Paid Time off
• Tuition Reimbursement
• Birthing Parent Match
• Pet Insurance

Office

• Recreational Zone
• Coffee & Snacks
• Parking Benefit

Other

• Benefit Hub - Discounts on travel, cars, electronics, etc…
• 401(k) retirement savings
• ESET's Charitable Contributions Program
• Referral Program

Primary location

San Diego

Additional locations

Time type

Full time