Sales Coordinator/ Administrative Assistant

? Join Our Team at the InterContinental Kansas City at the Plaza! ?

Position: Sales Administrative Assistant / Coordinator

 

Are you an organized, detail-oriented professional with a passion for hospitality and sales? The InterContinental Hotel on the Country Club Plaza is looking for a Sales Administrative Assistant/Coordinator to join our dynamic Sales & Marketing team!

? Job Overview

As our Sales Administrative Assistant/Coordinator, you'll be an essential part of the hotel’s sales and marketing operations. You’ll support the sales team in a variety of administrative and client-focused tasks helping to drive results, create memorable guest experiences, and ensure smooth day-to-day sales functions.

✅ What You'll Be Doing

Client Communication

• Respond to client inquiries about hotel services, rates, and availability.

• Maintain clear, ongoing communication with clients to ensure satisfaction.

• Handle client needs and resolve any issues with professionalism and care.

Sales Support

• Assist in preparing sales presentations, proposals, and contracts.

• Schedule client meetings and sales appointments.

• Organize and distribute sales-related documents and reports.

Event Coordination

• Help coordinate hotel events, meetings, and group bookings.

• Create group room blocks and manage related reservations.

• Work closely with departments like Banquets, Catering, and Reservations to ensure seamless event execution.

Database Management

• Maintain and update client records using our CRM software (CI/TY).

• Log all sales activity, leads, and client preferences accurately.

Administrative Tasks

• Perform general administrative duties: filing, data entry, ordering office supplies, etc.

? What You Bring

• High school diploma or equivalent (Bachelor’s in Hospitality or Business is a plus).

• Previous administrative or sales support experience, preferably in the hospitality industry.

• Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).

• Strong communication, organization, and multitasking skills.

• A friendly, customer-first attitude and sharp attention to detail.

• Ability to work both independently and collaboratively with a team.

? Working Conditions & Physical Effort

• This role includes both administrative work and occasional physical tasks.

• Physical requirements: standing/walking for extended periods, bending, lifting up to 50 lbs, and use of standard office/hotel equipment.

• Some tasks may be performed in active hotel areas including event or guest spaces.

? Location

InterContinental Kansas City at the Plaza
401 Ward Parkway, Kansas City, MO

? Ready to Apply?

If you're excited to contribute to a prestigious hotel brand and grow your career in hospitality sales, we’d love to hear from you!

Submit your application, TODAY!
Come be a part of something special at the InterContinental on the Plaza!

 

Benefits:

Benefits for Full Time employees may include:

• Health, Dental and Vision Insurances
• Disability Insurances
• Supplemental Life Insurances
• Identity Theft Protection
• Flexible Spending Accounts
• 401(k) Retirement Plan
• Paid Time Off, Vacation and Holidays
• Employee Assistance Program
• AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!

*Benefits vary by location*

Part-Time Benefits Also Available!

EEO/VET/DISABLED

Qualifications

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