Sales Associate- Paint Pro

Position Summary:
This position is responsible for overall customer satisfaction, driving sales, building sales skills and product knowledge and maintaining safety, security and integrity of the paint department.

Essential Duties:
• Provide amazing, fast sales service by actively seeking out customers to assess their needs and provide assistance.
• Provide information on product features/benefits, and know related items to sell an entire project.
• Greet, qualify, recommend and close sales for customers in the paint department.
• Troubleshoot customer issues/problems that may arise
• Possess basic knowledge of adjacent departments.
• Department and product knowledge that includes, but is not limited to the following areas:
◦ ability to identify and explain different types of paint (i.e. premium vs. economy)
◦ identify and explain different paint finishes (i.e. flat, satin, eggshell, and semi-gloss)
◦ explain and demonstrate faux and decorative finishes
◦ identify and explain various painters’ tools including paint sprayers, power washers, edgers, rollers, brushes
◦ ability to explain the different uses of adhesives, solvents, caulk.
• Maintain the in-stock position of assigned area, and ensure that it is clean, shop able, and safe.
• Work in cooperation with Store Management, other sales departments, and the front-end associates to ensure customers’ needs are met.
• Use various equipment and machinery to match and mix paint; must be able to visually distinguish slight differences in a vast array of colors.
• Responsible for Paint training, coaching and developing store associates in the Paint department.
• Drive the Business To Business “B2B” paint business
• Attend mandatory monthly store meetings
Other responsibilities as assigned by store management.

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

#Rockyssince1926