Sales and Business Development Representative

Sales and Business Development Representative - Hybrid Position With Travel

Intertek, a leading provider of quality and safety solutions to many of the world’s top-recognized brands and companies, is actively seeking a Sales and Business Development Representative to join our Government and Trade Services team, on site, at our Miami, FL facility. This is a fantastic opportunity to grow a versatile career in the Inspection and Testing business, with Intertek, a Global and Award-winning leader in the ATIC Industry!

Intertek Government and Trade Services (GTS) supports governments to implement importing standards, securing imports, and facilitating exports. Intertek helps clients safely meet governmental requirements and deliver products to their customers on time.

What are we looking for?

The Sales and Business Development Representative will create and implement strategic plans to target clients in assigned territory, including monthly calls with key clients/accounts, calling new clients assigned on daily basis and evaluating areas/services where Intertek can acquire more business. This is a hybrid position, involving some travel.

 Shift/Schedule:   8 am to 5 pm, Mon Thru Fri with occasional over time and /or travel time

 Salary & Benefits Information

In addition to competitive compensation packages, when working with Intertek you can expect benefits including medical, dental, vision, life, disability, 401(k) with company match, generous vacation / sick time (PTO), tuition reimbursement and more.

What you’ll do:

• Responsible for supporting with strategic plans to target clients in assigned territory, including monthly calls with key clients/accounts, calling new clients assigned on daily basis and evaluating areas/services that we can acquire more business from existing clients
• Schedule sales visits with clients, conduct regular meetings to include decision makers of accounts. Have materials and presentation ready for your meetings. Visit/meeting schedule to be shared with Line Manager. After meeting/visit prepare report with meeting outcome and next steps
• Compile information from client to prepare proposal/quotes, issue relevant proposal/quotes
• Prepare Weekly reports summarizing all activities carried out in the week(New client meeting/visit, quotes/proposal, new project won or projects lost
• Coordinate with internal teams to ensure different service phases are completed in timely and satisfactory manner (CS team, inspection, accounting, etc.). After services are completed, conduct timely closing call with client to get feedback on customer satisfaction and future service request/opportunities.
• Utilize field technology devices provided by corporate office (e.g., software, laptop computer, portable printer, fax machine, cellular telephone, pager, etc) to simply tasks and organization efficiency.
• Monitor/mediate customer service issues; ensuring client questions/problems are quickly addressed and resolved.  Utilize all available resources to satisfy customers and escalate to the manager when necessary.
• Create Log to track all sales activities in progress. Follow up on outstanding proposals, service request and enquiries, monitor proposal status to service fulfilment. Ensure all closed proposals/signed agreements client agree with Intertek Terms & Conditions. All signed agreements are prepared in the appropriate template and stored in Client work file for job traceability purposes.
• Communicate to Line Manager areas of opportunities or problems which may require immediate attention or solutions.
• Maintain a thorough, up-to-date record of major client and prospect database, in IConnect from the new lead to closing the opportunity.
• Support Line manager with ideas to penetrate the supplier bases of existing clients (from inactive to active clients which contributes to our Sales budget.
• Assist Finance department as needed with Accounts Receivable/collection issues.
• Establish and pursue personal growth goals to further sales/industry knowledge and effectiveness.  Professional skills development details to be developed with assistance of Line Manager or Other Upper Management and Human Resources department.
• Maintain awareness of key regional/national sales growth opportunities by acquiring new clients and increase volumes of existing clients. Including getting feedback on what our competitors are doing and better offering solutions.
• Assist Sales & Marketing Regional Manager with organization of marketing activities/events. Attend local events in the territory assigned. 

Value Added Benefits to Major Clients: