Sales Administrator (Remote)

About KnowBe4

KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.

Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to private parties at theme parks, there is always something exciting happening at KnowBe4.

The Sales Administrator position is responsible for processing sales leads, answering sales-related inquiries from prospective customers (and routing them appropriately) and other administrative projects as needed. In addition, this position is responsible for investigating and resolving Tier 1 lead routing errors from the LeanData system.

Responsibilities:

• Clean the sales leads obtained through lead generation activities (which include but are not limited to: researching company and updating the relevant information in the CRM)
• Add sales leads into our marketing and sales systems
• Process sales leads and route them to the appropriate sales team as needed
• Review lead routing errors for Tier 1 cases in LeanData

Minimum Qualifications:

• High school diploma or GED required
• General computer skills and working knowledge
• Experience with Salesforce a plus
• Experience with Microsoft Excel and Word
• Experience with web Browsers (Chrome, Internet Explorer, etc.)
• Excellent verbal and written communications
• Excellent time management and organization skills
• Detail oriented
• Strong collaborative and teamwork skills
• Willing to go the extra mile

The base pay for this position is $16/hr.

Our Fantastic Benefits

We offer company-wide monthly bonuses, employee referral bonuses, ​​an employee stock purchase program, 401k matching (US), fully paid medical insurance (US), open/generous paid time off (length varies by country), parental leave (length varies by country), adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, gym benefits, and a relaxed dress code - all in a modern, high-tech, and fun work environment. For more details about our benefits, visit www.knowbe4.com/careers/benefits.

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

No recruitment agencies, please.