Rooms Inspector

Job Title: Rooms or Housekeeping Inspector

Company: Shamin Hotels

Organizational Structure: 

Department: Operations

FLSA Status: Full-time, Non-Exempt (Hourly)

Reports To: General Manager 

Supervision: Housekeeping Associates

Pay Structure: Hourly, Paid Bi-weekly

Position Overview:

The Housekeeping Inspector oversees and ensures the cleanliness and tidiness of guest rooms, public areas, and back-of-house spaces within the establishment. They work closely with housekeeping staff to maintain high standards of cleanliness and provide exceptional guest experiences.

Essential Job Functions:

• Inspect Rooms:
  • Conduct thorough inspections of guest rooms and suites to ensure they meet cleanliness and maintenance standards.
  • Check for cleanliness, proper arrangement of furniture, working amenities, and overall presentation.
  • Identify and report any maintenance issues or cleanliness deficiencies to the appropriate departments for prompt resolution.
• Training and Supervision:
  • Train and supervise housekeeping staff on cleaning procedures, standards, and safety protocols.
  • Provide ongoing feedback and coaching to ensure consistent performance and adherence to quality standards.
  • Conduct periodic performance evaluations for housekeeping team members.
• Quality Assurance:
  • Implement and enforce housekeeping standards and procedures to maintain a clean and sanitary environment.
  • Monitor cleaning supplies and equipment inventory to ensure availability and proper usage.
  • Address any guest complaints or concerns related to cleanliness promptly and professionally.
• Documentation and Reporting:
  • Maintain accurate records of room inspections, cleanliness scores, and maintenance requests.
  • Prepare reports on cleanliness scores, inspection findings, and areas for improvement.
  • Communicate inspection results and recommendations to housekeeping management and other relevant departments.
• Team Collaboration:
  • Coordinate with housekeeping supervisors, front desk staff, maintenance personnel, and other departments to ensure seamless operations.
  • Participate in departmental meetings and contribute ideas for improving efficiency and guest satisfaction.
• Safety and Compliance:
  • Ensure compliance with health and safety regulations and standards, including proper handling of hazardous materials and adherence to OSHA guidelines.
  • Conduct regular inspections to identify and address safety hazards and maintain a safe work environment for staff and guests.

Top Requirements:

• Team Up: Be Golden, Collaborate and Help Others Succeed.
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