Robotic Field Service Technician

Premier Automation is hiring a Robotic Field Service Technician to join our team in Monroeville, PA. We’re a full-service automation integrator specializing in custom electrical control solutions—including robotics, drives, and industrial systems—for manufacturers across North America.

 

In this role, you’ll travel to customer sites to troubleshoot, repair, and maintain robotic systems from top OEMs like FANUC, ABB, and KUKA. You’ll perform preventive maintenance, replace damaged components, execute software updates, and support safe, efficient system operation through clear documentation and basic operator training.

 

We’re committed to investing in the right talent. If you bring a foundation of robotic or automation experience and a genuine interest in field service work, we’re open to training you and helping you grow in this role.

 

 

Our Benefits Package: Invested in Your Success

We believe in taking care of our team. Here’s how we do it:

• Comprehensive medical coverage with 100% company-paid deductible
• Dental and vision insurance
• 401(k) with employer match and immediate vesting
• Company-paid life insurance and short-term disability coverage
• Paid time off (PTO), 10 paid company holidays, and paid sick leave
• Parental leave for growing families
• Company-provided tools and boot allowance
• Education assistance for ongoing professional development
• $1,000 employee referral bonuses
• Employee wellness programs and flexible work arrangements

 

 

Why You’ll Love Working Here

Job Details and Perks for a Robotic Field Service Technician:

• Position Type: Full-time, salaried role with overtime eligibility
• Schedule: Monday–Friday during standard business hours with regular field travel; includes on-call support for field service needs, which may involve evening or weekend hours
• Reporting Structure: Reports to the General Manager of Robotics and the Service & Sales Manager
• Interview Process: Virtual interview, on-site meeting, facility tour, and reference check
• Field Work: Based in Monroeville, PA, with regular day travel and occasional overnight trips (10–20%); company truck or vehicle allowance provided
• Training & Development: Ongoing support through mentoring, job shadowing, paid certifications, and hands-on training
• Team Culture: Join a responsive, grounded team that values independent work, shared expertise, and real-world results

 

 

Duties and Responsibilities

In the role, you will:

• Diagnose faults on robotic arms (e.g., FANUC, ABB, KUKA)
• Perform preventive maintenance and system calibration
• Execute software updates and maintain system backups
• Replace worn or damaged components, including motors, encoders, and controllers
• Interface with automation and drive systems to support overall functionality
• Provide detailed service documentation and clear customer-facing reports
• Train operators on basic maintenance tasks and safety protocols
• Serve as a key point of contact for customers during service calls, maintaining professionalism and clear communication throughout each visit
• Document all service work thoroughly, including system changes, performance notes, follow-up recommendations, and service reports for internal teams

 

 

Experience and Qualifications

Required Skills:

• Familiarity with industrial robots and teach pendant programming
• Ability to read and interpret mechanical and electrical schematics
• Understanding of robotic safety protocols (e.g., ANSI/RIA standards)
• Solid troubleshooting and problem-solving skills
• Ability to operate standard hand tools and diagnostic equipment such as multimeters
• Customer service and communication skills, with the ability to represent the company professionally during on-site service visits
• Basic computer skills, including Microsoft Word, Outlook, and Excel
• Must have or be able to obtain valid travel documents (Real ID and passport)

 

Preferred Qualifications:

• Associate degree in a related technical field such as Electrical Technology, Engineering Technology, Robotics, or similar discipline strongly preferred
• OEM robot training certifications (FANUC, ABB, etc.) would be a bonus
• Experience with PLCs and I/O systems