RN Quality Manager

Overview



Are you a results-driven leader ready to make a meaningful impact to patients, caregivers, and your community? At Abrazo Central Hospital hospital, were seeking an innovative and experienced healthcare leader to drive excellence and inspire our team towards exceptional patient outcomes and operational success.

At Abrazo Central Hospital, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status

Job Summary

The Manager, Quality is responsible for leading quality improvement initiatives, performance improvement activities, patient safety programs, and regulatory readiness efforts under the direction of the Director of Quality. This role collaborates with physicians, nursing leadership, operational leaders, and frontline staff to improve clinical outcomes, enhance patient safety, ensure regulatory compliance, and support a culture of continuous improvement.

Responsibilities

• Facilitates quality improvement projects using evidence-based methodologies and performance improvement tools. 
• Monitors organizational quality metrics and identify opportunities for improvement.
•  Facilitates development, implementation, and evaluation of corrective action plans. 
• Supports Quality Assessment and Performance Improvement (QAPI) activities.
•  Assists departments in achieving quality and patient safety goals. 
• Analyzes clinical performance data and identify trends, risks, and improvement opportunities. 
• Develops and maintains quality dashboards and scorecards. Collaborates with operational leaders to improve outcomes related to mortality, readmissions, hospital-acquired conditions, and patient experience. 
• Ensures timely and accurate reporting of quality measures. 
• Promotes a culture of safety and high reliability. 
• Supports ongoing readiness for CMS, state, and accreditation surveys. 
• Monitors compliance with regulatory and accreditation standards. Facilitates survey preparation, mock surveys, and corrective action plan development. 
• Provides education regarding regulatory and accreditation requirements. Presents quality and patient safety data to committees and leadership teams. Facilitates interdisciplinary teams focused on quality improvement initiatives. Supports medical staff quality and peer review activities.

 

Qualifications

• SPECIAL SKILLS:
  •  Knowledge of CMS Conditions of Participation and accreditation standards.
  •  Understanding of quality improvement methodologies (PDSA, Lean, Six Sigma).
  •  Strong analytical and data interpretation skills.
  • Experience with quality reporting systems and dashboards.
  •  Excellent communication and presentation skills.
  • Ability to lead multidisciplinary teams and influence change.
  • Strong project management and organizational skills.