RN-Program Coordinator/Full time

It's more than a career, it's a calling

WI-St. Agnes Hospital

Worker Type:

Regular

Job Highlights:

The RN in this position is responsible for the care coordination of the structural heart program.  This RN will work in tandem with the current structural heart coordinator.  This position will require two days one week and three days of work the second week of the pay period.  Although this position is Monday through Friday, no weekend, no holidays, there is always the potential for a last-minute add-on structural procedure that would require after-hours or weekend coordination.

Responsibilities

• The Coordinator helps to drive a quality based, patient-focused program. A coordinator is devoted to managing the program implementation and execution, patient /physician notification components, education, and outreach. The Coordinator is the primary advocate of the program, both internally and publicly.
• Collects and analyzes potential patient data from various channels, including echo alert data (inpatient & outpatient), cath lab data, hospital and ambulatory medical records.
• Develops structured communication pathways to ensure identified patients’ data is communicated in a timely manner.
• Offers assistance with referral coordination for patient who meet established criteria.
• Provides follow up to each case referred to determine appropriateness of referral, timeliness of disposition, and customer/patient satisfaction, and takes immediate action to problem-solve whenever necessary.
• Coordinates data collection for clinician decision making related to this patient population.
• Maintains, manages and reviews data in valve tracking data base.
• Assist in developing and revising educational materials for the referral base related to these disease processes.
• Provides education to individuals within the care continuum of patients with cardiothoracic surgical needs and structural heart disease.
• Receive and review patient referrals for appropriateness, reviewing with an attending provider as needed
• Establish contact with patient/family. Explain process and work-up.
• Perform functional assessments and frailty testing
• Have all testing available for review by cardiologist and CTS at clinic visit
• Participate in development of treatment plan
• Patient and family education
• Coordinate any additional testing i.e. cath, TEE, CT
• Upload required data to appropriate vendor and maintain communication with device representatives
• Facilitate scheduling and authorization of structural heart procedures
• Participates follow-up visits and coordinates further follow-up per registry requirement.
• Coordinates concerns among multiple departments including but not limited to OR, cath lab, anesthesia, CT, echo, vascular, hospital units.
• Initiates and coordinates outreach programs.
• Tracks required registry data to be sure requirements are being met.
• Attends weekly valve conference.
• Establish strong working relationship with surgeons, interventionalist, advanced practice providers, and device representatives
• Flexibility to adapt to new technologies and procedures as they evolve: TAVR, MitraClip, WATCHMAN, etc.

Experience/attributes

• BSN preferred
• Sound knowledge of CV health and related diagnostic services
• Diplomatic personality, with strong drive to grow and own a program
• Clinical assessment, planning, intervention, and evaluation skills.
• Ability to communicate respectfully and effectively with physicians, patients, staff and public
• Ability to manage numerous interruptions during the work day and reprioritize as needed
• Ability to educate patients, families, staff and students
• Strong ability to problem solve and multitask
• Ability to anticipate needs of patients while working closely with physicians to establish plan of care/continuum of care

Job Summary:

Provides coordination of the activities and flow of work for the assigned clinical program.