RMHC- Research Projects Manager

Company Description

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

Job Description

Ronald McDonald House Charities® (RMHC®), is a non-profit, 501(c)(3) corporation that cares for families when they have children who are ill or injured. Through a global network of over 255 Chapters in 62 countries and regions, RMHC provides essential services that remove barriers, strengthen families, and promote healing when children need healthcare. RMHC programs and services help families have what they need to ensure the best health outcomes for their children. For more information, visit RMHC.org.

Position Purpose

RMHC uses its evidence base to quantifying System impact, focus growth plans, continue to advance understanding of family needs and experiences and facilitate alignment of programming to unmet needs. This role supports critical RMHC strategic priorities by managing RMHC collaboration with researchers and healthcare partners to gain deeper understanding of the social determinants of health on families using RMHC programs and helping to assess and evaluate the impact of RMHC programs on patient outcomes, caregivers, and the healthcare system. This role will also help to influence the expansion and adoption of family-centered care practices within national and local health systems and increase engagement of pediatric healthcare providers by supporting RMHC Chapter activities in family-centered care.

Principle Accountabilities

Reporting to the RMHC Director of Research & Insights, the RMHC Research Projects Manager is responsible for the day-to-day management of RMHC Global research initiatives and resources on family-centered care (FCC). This role will also lend project management support to System data collection for annual and ad-hoc survey needs.

RMHC Research Management

• Work closely with the RMHC Director of Research & Insights to manage RMHC research projects from start to finish: e.g. study design, System requirements and engagement processes, project deliverables, project meetings, reporting, and budget.
• Create and maintain a calendar of all RMHC research operations to assure timely completion and communication of projects: e.g., budget timeline, reporting due dates, Global team meetings, learning opportunities, research releases, and external comms.
• Work with the RMHC Learning & Development team to build an evidence-informed culture by translating research findings into practice through webinars and online trainings for RMHC staff.
• Preserve and enhance institutional knowledge by maintaining and disseminating research studies and related materials through the RMHC Resource Library, Flash Facts, and other internal channels.
• Work closely with the RMHC Director of Research & Insights and COO to plan and coordinate meetings with the RMHC Research and Data Advisory Council and ad hoc meetings hosted by the RMHC Global team.
• Liaise with RMHC research partners, RMHC Research and Data Advisory Council members, and internal collaborators on research project opportunities, updates, and translation of findings.
• Collaborate with the RMHC Development and grant making teams on proposal development, grants, and other donor and fundraising requests.

Family-Centered Care (FCC) Knowledge Management

• Oversee knowledge management and translation of RMHC evidence on family-centered care to enable understanding of RMHC theory of change and how to applies in practice.
• Support local implementation of RMHC Global FCC research and survey tools.
• Post FCC-related resources to the Resource Library and coordinate their dissemination via appropriate internal channels in collaboration with the RMHC Internal & System Communications and Learning & Development