Risk Transformation Program Director

At Early Warning, we’ve powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle®, Paze℠, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.

Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.

Overall Purpose

The Risk Transformation Program Director is accountable for planning, executing, and managing large-scale risk transformation initiatives across the organization. This role oversees program delivery and drives measurable outcomes. The role requires strong cross-functional collaboration, stakeholder management, and leadership to ensure the success of risk transformation efforts.

Essential Functions

• Establish the Risk Transformation Program Office accountable for executing Risk Transformation across Early Warning. Develop and execute roadmap for transformation initiatives, including timelines, milestones, and key performance indicators (KPIs). Partner with senior leadership to identify opportunities for improvement and innovation.

• Oversee the end-to-end delivery of transformation program ensuring on-time delivery. Establish governance frameworks, including risk management, issue tracking, and decision-making protocols. Monitor program performance and implement corrective actions as needed.

• Act as a liaison between executive leadership, functional teams, and external partners to ensure alignment and collaboration. Communicate program objectives, progress, and outcomes to all relevant stakeholders. Manage expectations and foster buy-in across diverse groups.

• Lead organizational change efforts, including communication plans, training, and stakeholder readiness. Cultivate a culture of innovation and adaptability within the organization. Address resistance to change and proactively mitigate challenges.

• Lead, and mentor cross-functional and matrixed teams to drive transformation initiatives. Ensure resource allocation aligns with program priorities and organizational needs. Promote a high-performance environment focused on accountability and collaboration.

• Support the company’s commitment to risk management and protecting the integrity and confidentiality of systems and data.

Minimum Qualifications

• Education and experience typically obtained through completion of a Bachelor’s degree in Business, Program Management and/or Computer Science or related field.

• 10+ years of risk management experience with demonstrated success in driving and influencing risk-based decisions in a financial services organization.

• Proven track record of successfully managing muti-functional, large-scale projects across an enterprise.

• Ability to influence and drive enterprise-wide strategic decisions with significant impact to the company.

• Ability to develop and operationalize new solutions within the risk management process.

•  Intellectually curious and well-versed in the company's strategy and risk management goals.

•  Detail oriented and able to create insights for the company's leadership.

• Must possess excellent analytical and problem-solving abilities, able to deal effectively with ambiguity and change.

• Highly engaged, self-starter with excellent communication skills and the ability to balance achieving business results, fostering collaboration, and influencing business strategies.

• Background and drug screen.

Physical Requirements

Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling, and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers. Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation. Candidates resp