Risk Services Analyst

Application Deadline: 30 November 2025

Department: Quality Assurance & Safety(QAS000)

Employment Type: Full Time

Location: 1RGHQA01_Quality Management System

Reporting To: Director of Claims

Compensation: $70,000 - $90,000 / year

Description

Reimagined Parking is seeking a Risk Services Analyst to serve as the enterprise administrator and owner of our Risk Management Information System (RMIS), with a primary focus on Riskonnect. This role will ensure the accuracy, integrity, and strategic use of claims, safety, insurance, and operational data across North America. The Risk Services Manager will manage the RMIS platform, integrations, reporting, dashboards, and analytics while serving as the primary liaison with system vendors, internal stakeholders, and external partners.  The ideal candidate is highly analytical and detail-oriented, with strong experience in data management, reporting, and system administration. They will transform raw data into actionable insights for senior leadership, ensuring the RMIS platform is optimized to drive decision-making, improve operational performance, and support financial and risk management strategies. 

Key Responsibilities

RMIS Ownership & Administration 

• Serve as the primary administrator and owner of the Riskonnect RMIS platform, including system configuration, upgrades, testing, and release management. 
• Manage user setup, security, permissions, and roles to ensure proper system access and compliance. 
• Maintain and enhance system integrations with HR, Finance, Operations, TPA, and carrier platforms. 
• Act as the main point of contact for RMIS vendor relationships, contracts, and ongoing support. 

Data Management & Integrity 

• Oversee all aspects of data governance within RMIS, ensuring accuracy, consistency, and completeness across claims, exposures, insurance, and safety data. 
• Conduct regular audits and reconciliations with carriers, TPAs, actuarial partners, and Finance. 
• Establish and maintain standardized data definitions, documentation, and workflows. 

Reporting, Dashboards & Analytics 

• Build and maintain executive-ready dashboards, reports, and analytics to provide insights on claim frequency, severity, and cost drivers. 
• Deliver routine and ad-hoc reporting to senior leadership, Finance, Operations, Safety, and external partners. 
• Perform trend analysis, forecasting, and scenario modeling to support risk mitigation and insurance strategy. 
• Translate business questions into analytic solutions that drive measurable impact. 

Risk & Business Support 

• Partner with Finance and Risk to provide renewal data, actuarial support, and risk financing analysis. 
• Support claims, safety, and operational teams with data-driven insights that highlight high-impact locations, loss trends, and improvement opportunities. 
• Develop and maintain tools and reporting that support compliance, safety programs, and strategic risk initiatives. 
• Support Fleet Management and Policy/Compliance programs in system administration as required 
• Support RMIS Audit tool functionality and field deployment, to include assignments, program management, key insights learned, and application of CAPA process 

Training & Stakeholder Collaboration 

• Provide RMIS training, documentation, and ongoing support for users across departments. 
• Collaborate with Operations, HR, Legal, Finance, and external partners to align system use and data reporting needs. 
• Drive user adoption of RMIS dashboards, tools, and analytics across the enterprise. 

Skills, Knowledge and Expertise

• Bachelor’s degree in Risk Management, Information Systems, Data Analytics, Business, or related field. 
• 5+ years of experience in RMIS administration, data analytics, or risk systems management. 
• Demonstrated success owning and managing RMIS platforms, with Riskonnect experience highly preferred. 
• Proficiency in SQL, Power BI, Tableau, or similar analytics/reporting tools a plus. 
• Professional designations (ARM, CPCU, CRM) or vendor certifications preferred but not required. 

Benefits

Join our team and enjoy an outstanding benefits package, including:

Annual Discretionary Incentive plan: Designed to align pay with performance.

Generous Paid Time Off: Enjoy 20 days of paid time off, plus 8 paid holidays, so you can rest and recharge.

Comprehensive Health Plans: Access top-not