Risk Program Manager

About Us

Company Overview

Foundation Building Materials (FBM) is a leading construction materials distribution company serving the commercial and residential construction markets across United States and Canada.  In conjunction with Unified Door & Hardware Group (UDHG), a premier provider of commercial door, frame, and hardware solutions, FBM supports a broad range of construction and architectural projects nationwide.

 

Together, FBM and UDHG’s 8,000+ Team Members are committed to operational excellence, innovation, and employee development.  By combining scale, specialty expertise, and a customer-first mindset, we deliver high-quality products and services to contractors, builders, and project teams across diverse markets.  As the organization continues to grow and evolve following the recent acquisition by Lowe’s, we are investing in strong, forward-thinking talent to support our long-term success.

Overview

Position Overview

The Risk Program Manager develops, implements, and continuously improves enterprise risk programs that strengthen field awareness, standardize risk practices, and support the organization’s insurance and loss-prevention objectives. Serving as a strategic partner to operational leadership, this role uses risk data, insurance insights, and field engagement to identify emerging exposures, improve risk controls, and influence practical mitigation strategies across a large, geographically distributed branch network. The Risk Program Manager serves as the functional owner of key risk systems and resources, including Origami, incident reporting workflows, dashboards, risk communications, and field-facing training.

 

The Risk Program Manager also owns the company’s certificate of insurance (COI) management program, leads the COI Administrator, supports claims and insurance program analytics, and contributes to annual renewal and underwriting activities. Working in close partnership with Safety, Operations, Legal, Finance, Procurement, insurance brokers, carriers, and other partners, the role translates incident trends, claims information, insurance requirements, and operational needs into scalable programs and actionable recommendations. This is an opportunity to help shape and strengthen FBM’s risk-management capabilities during a period of significant organizational growth and transformation.

Responsibilities and Qualifications

Key Responsibilities Risk Program Development & Management

• Build, enhance, and govern enterprise risk programs, including incident reporting, claims workflows, loss-prevention initiatives, and field mitigation programs.
• Serve as the functional owner and administrator of Origami, including configuration, workflows, notifications, dashboards, reporting, data quality, user adoption, and continuous platform improvement.
• Develop and maintain centralized risk resources, standards, templates, guides, and field-facing materials that support consistent execution across branches and business units.
• Establish program governance, decision criteria, and escalation practices that improve accountability, responsiveness, and consistency across risk-management processes.
• Publish recurring risk communications, including a risk newsletter, to drive awareness, education, and engagement.

  COI & Third-Party Risk Program Oversight

• Own the full certificate of insurance (COI) management program, lead the COI Administrator, and oversee the end-to-end COI lifecycle.
• Establish and maintain standards for COI intake, verification, retention, exceptions, escalation, and documentation.
• Monitor COI compliance, turnaround time, recurring deficiencies, and other program metrics; recommend process or control improvements based on trends and business needs.
• Partner with Legal, Procurement, Operations, and other stakeholders to support vendor compliance and consistent application of insurance requirements.
• Develop and deliver training on COI requirements, vendor compliance, and documentation standards.

  Insurance & Claims Program Support

• Support annual insurance renewals, exposure data collection, underwriting submissions, broker coordination, and responses to carrier or underwriter information requests.
• Analyze exposure, loss, and claims information to identify trends, data-quality issues, and opportunities to improve insurance program performance and risk mitigation.
• Support claims reporting processes and periodic claims reviews with internal stakeholders, brokers, carriers, and third-party administrators, as applicable.
• Develop field-facing guidance explaining coverage, deductibles, reporting requirements, claim-reportin