Risk & Internal Affairs Specialist

Posting number: 17043

Department: Commissioner Precinct 2

Job classification: Human Resources Specialist

Posting type: Open

Categories: Administration, Planning and Development, Risk Management, Diversity Management/EEO, Project Management, Organizational Development, Records Management, Communications, Program Management

Summary

The Risk Operations and Internal Affairs Specialist provides administrative and operational support for Risk Management and Emergency Management while also managing employee relations, grievances, workplace investigations, and performance management matters. The position serves as a primary point of contact for employee concerns, conducts thorough and impartial investigations, maintains confidential case records, and supports managers with disciplinary actions, Performance Improvement Plans, and other employee relations processes. The Specialist also assists with incident tracking, emergency preparedness activities, risk management documentation, reporting, training coordination, policy development, and compliance with County policies and applicable employment requirements.

Duties & Responsibilities:

• Investigations and Dispute Resolution: Conduct thorough, impartial, and timely investigations into employee complaints, harassment allegations, workplace misconduct, policy violations, safety incidents, and other assigned matters. Interview involved parties and witnesses, review relevant records and evidence, document findings, and recommend appropriate corrective or disciplinary action.

• Employee Relations and Grievance Management: Serve as the first point of contact for employee concerns, complaints, and formal grievances. Provide procedural guidance and support to managers and employees, mediate workplace conflicts, coordinate grievance reviews, and maintain accurate and confidential documentation.

• Performance Management: Provide guidance and administrative support for performance management processes, including performance appraisals, disciplinary actions, terminations, and employee development plans. Assist managers with preparing Performance Improvement Plans, documenting performance concerns, monitoring required follow up, and coordinating with Human Resources as appropriate.

• Risk and Emergency Management Administration: Provide day-to-day administrative and operational support for Risk and Emergency Management activities. Prepare correspondence, maintain records and calendars, coordinate meetings, track assignments and deadlines, process documentation, and support incident-response and emergency preparedness activities.

• Employee Engagement, Communication, and Training: Develop and coordinate employee engagement initiatives, surveys, workshops, meetings, and training sessions. Identify training needs and support programs related to conflict resolution, workplace conduct, diversity and inclusion, safety, emergency preparedness, risk awareness, and policy compliance.

• Advisory and Departmental Coordination: Serve as a trusted resource to managers and employees on employee relations, investigations, performance management, risk, safety, and emergency management procedures. Coordinate with Human Resources, Legal, department leadership, and other stakeholders to support appropriate and consistent resolution of workplace matters.

• Metrics, Reporting, and Case Management: Track and analyze employee-relations, grievance, investigative, performance, incident, safety, training, and corrective action data. Maintain case management and record keeping systems, monitor deadlines, prepare reports and dashboards, and identify trends or recurring concerns for management review.

• Policy Development and Compliance: Assist with developing, reviewing, implementing, and maintaining policies, SOPs, emergency plans, forms, templates, and internal procedures related to employee relations, investigations, performance management, Risk Management, Emergency Management, workplace safety, and compliance.

Harris County is an Equal Opportunity Employer
https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx
 If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net.
This position is subject to a criminal history check. Only relevant convi