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Reverse Operations Logistics Coordinator
WorldLink USUniversity Park, United Statesfull_timeVerifiedPosted 11 Oct 2024
About the role
TITLE: Reverse Operations Logistics Coordinator
POSITION TYPE: Full Time (W2)
LOCATION: University Park, IL
ABOUT WorldLink:
WorldLink is a rapidly growing information technology company at the forefront of the tech transformation. From custom software development to cloud hosting, from big data to cognitive computing, we help companies harness and leverage today’s most cutting-edge digital technologies to create value and grow.
Collaborative. Respectful. Work hard Play hard. A place to dream and do. These are just a few words that describe what life is like at WorldLink. We embrace a culture of experimentation and constantly strive for improvement and learning.
We take pride in our employees and their future with continued growth and career advancement. We put TEAM first. We are a competitive group that like to win. We're grounded by humility and driven by ambition. We're passionate, and we love tough problems and new challenges. You don't hear a lot of "I don't know how" or "I can't" at WorldLink. If you are passionate about what you do and having fun while doing it; tired of rigid and strict work environments and would like to work in a non-bureaucratic startup cultural environment, WorldLink may be the place for you.
For more information about our craft, visit https://worldlink-us.com .
WHO we’re looking for:
We are looking for a Reverse Operations Logistics Coordinator who will be responsible for the life cycle of Return Authorizations (RA), from generation through execution of product disposition, including submission of claim requests for loss of value, timely transaction processing, and asset disposition across multiple sites for the logistics network. You will ensure a positive customer experience by addressing Reverse Logistics requirements, supporting internal and external stakeholders, to close open RA requests while assuring the timely recovery of product. Playing a pivotal role, this position ensures effective coordination and communication, in a cross-functional environment, to drive efforts as a SME, provide reporting to the department and other business leaders, represent a Reverse Logistics perspective with cross-functional teams, and coordinating efforts with technical groups to support a quality customer experience and provide the highest level of customer service.
You will actively coordinate logistics operations and identify areas for performance improvements. Work independently and as part of a team with adequate understanding of logistics processes. Generate, analyze, and report Key Performance Indicators for Reverse Logistics. You will be responsible for process performance at the 3PLs, working closely with on-site personnel to drive results. Support warehouse operations to ensure timely disposition of product returns, and assist with or manages projects aligned to reverse logistics strategic objectives. Apply technical knowledge of departmental principles and procedures to perform work within company and regulatory guidelines.
Role and Responsibilities:
POSITION TYPE: Full Time (W2)
LOCATION: University Park, IL
ABOUT WorldLink:
WorldLink is a rapidly growing information technology company at the forefront of the tech transformation. From custom software development to cloud hosting, from big data to cognitive computing, we help companies harness and leverage today’s most cutting-edge digital technologies to create value and grow.
Collaborative. Respectful. Work hard Play hard. A place to dream and do. These are just a few words that describe what life is like at WorldLink. We embrace a culture of experimentation and constantly strive for improvement and learning.
We take pride in our employees and their future with continued growth and career advancement. We put TEAM first. We are a competitive group that like to win. We're grounded by humility and driven by ambition. We're passionate, and we love tough problems and new challenges. You don't hear a lot of "I don't know how" or "I can't" at WorldLink. If you are passionate about what you do and having fun while doing it; tired of rigid and strict work environments and would like to work in a non-bureaucratic startup cultural environment, WorldLink may be the place for you.
For more information about our craft, visit https://worldlink-us.com .
WHO we’re looking for:
We are looking for a Reverse Operations Logistics Coordinator who will be responsible for the life cycle of Return Authorizations (RA), from generation through execution of product disposition, including submission of claim requests for loss of value, timely transaction processing, and asset disposition across multiple sites for the logistics network. You will ensure a positive customer experience by addressing Reverse Logistics requirements, supporting internal and external stakeholders, to close open RA requests while assuring the timely recovery of product. Playing a pivotal role, this position ensures effective coordination and communication, in a cross-functional environment, to drive efforts as a SME, provide reporting to the department and other business leaders, represent a Reverse Logistics perspective with cross-functional teams, and coordinating efforts with technical groups to support a quality customer experience and provide the highest level of customer service.
You will actively coordinate logistics operations and identify areas for performance improvements. Work independently and as part of a team with adequate understanding of logistics processes. Generate, analyze, and report Key Performance Indicators for Reverse Logistics. You will be responsible for process performance at the 3PLs, working closely with on-site personnel to drive results. Support warehouse operations to ensure timely disposition of product returns, and assist with or manages projects aligned to reverse logistics strategic objectives. Apply technical knowledge of departmental principles and procedures to perform work within company and regulatory guidelines.
Role and Responsibilities:
-
Return authorization management.
- Logistics
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