Revenue Operations Analyst

Buxton is the global leader in retail customer analytics, and we aim to provide data-driven insights and shape the future of customer engagement across all channels.

About the role

We are seeking a driven Revenue Operations Analyst to join our rapidly growing revenue teams. The ideal candidate will play a crucial role in enhancing the productivity of our organization by leveraging their strong analytical skills and passion for process optimization. This position offers a unique blend of leadership potential and support responsibilities, perfect for individuals with a solid foundation in data analysis who are eager to deepen their expertise in process improvement and technological advancement within our go-to-market (GTM) strategy.

The Revenue Operations Analyst is responsible for identifying data trends, contributing to process documentation and improvement, and continuously updating our CRM database. They work closely with cross-functional teams to optimize our revenue processes and drive sales growth consistently. This role is designed for self-starters who aspire to evolve into leadership positions as they gain experience and demonstrate their ability to make a significant impact on our organization's success.

To excel in this role, the ideal candidate should possess strong analytical skills, a keen eye for detail, and the ability to build rapport with stakeholders across the organization. Ultimately, a top-performing Revenue Operations Analyst will play a pivotal role in supporting our sales team, driving process enhancements, and contributing to the growth of our company's revenue and client base.

Where you’ll work

This is a hybrid role with weekly in-office requirements Tuesday - Thursday, and WFH Monday and Friday (as business needs allow). Our office is located in Fort Worth, TX.

What you'll do

• Design, maintain, and refine reports, dashboards, and data visualizations for key performance indicators, aiding decision-making processes across GTM operations.

• Analyze sales, marketing and customer success performance, collaborating with leadership to identify improvement opportunities across the customer lifecycle to boost productivity and efficiency.
• Support the development and enforcement of data governance practices, ensuring the accuracy and integrity of data across customer interactions.
• Facilitate the alignment of KPIs and terminologies across departments, ensuring a cohesive operational strategy.
• Manage and optimize datasets within marketing and sales tech stacks to support enhanced reporting and insights.
• Engage in and sometimes lead projects aimed at streamlining processes and systems spanning across all revenue teams, ensuring each team is well-equipped.
• Act as a collaborative link all revenue teams and other departments, such as Finance, Product and Legal, aligning revenue strategies with company-wide objectives.
• Contribute to managing the GTM technology stack and ensuring CRM data cleanliness.
• Assist in overseeing the sales quota and commission plans, including setting targets, analyzing performance, and facilitating commission calculations

Requirements

Basic qualifications

• Bachelor's degree in finance, economics, mathematics, statistics, or a related analytical field
• 2-4 years of experience in a role involving Sales, Marketing, or Operations
• Proficiency in Salesforce and Hubspot or equivalent CRM platforms, with a strong interest in advancing skills in data reporting and analytics
• An understanding of financial principles and an eagerness to expand knowledge in financial analysis and process automation
• Excellent analytical and problem-solving skills, coupled with the ability to manage complex projects
• Strong organizational skills, capable of juggling multiple tasks simultaneously and meeting deadlines

Preferred qualifications

• Experience in a B2B SaaS environment, with a trajectory towards leadership roles

Performance standards

• Demonstrated ability to thrive in a high-growth, fast-paced environment, with a capacity to support a rapidly expanding sales team
• Adaptive to changing work environments with exceptional communication skills, fostering effective collaboration across teams

Benefits

Benefits & Perks at Buxton

Buxton has been taking care of its employees and their loved ones for 30 years with a commitment to providing quality benefits programs that are comprehensive, flexible, and affordable. Giving employees the best in benefit plans is one way we can show that, as an employee, you are our most important asset.

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