Revenue Operations Analyst

Who We Are:
At SpotHero, we work as a team to empower people to get everywhere, easier! We’re rapidly growing with the mission of bringing the parking industry into the future through technology. Drivers across the nation use the SpotHero mobile app or website to reserve convenient, affordable parking in advance, on-the-go or through their connected cars, and parking companies rely on us to help them reach new customers while optimizing their business. We connect the dots with cutting-edge technology, delivering value to both sides of this exciting, evolving marketplace.

Revenue Operations Analyst at SpotHero:

SpotHero is looking for a dynamic Revenue Operations Analyst who loves to collaborate cross-functionally to ensure the success of SpotHero’s Revenue Team. This role will focus on maintaining and building revenue team analytics products, optimizing parking rates, bridging knowledge gaps, providing analytics training and strategic guidance across the revenue team. As a Revenue Operations Analyst, you will play a crucial role in managing and enhancing the way that SpotHero reports on and improves revenue across both core and vertical segments. You will be responsible for assisting the sales team and executing strategies to enhance the parking experience for both operators and our parkers, and drive revenue growth. The ideal candidate will be able to demonstrate abilities to work cross-functionally, understand complex concepts, and identify operational efficiencies.

 

Who we are:  

SpotHero is a fast-growing market leader disrupting the mobility space. Drivers across North America use the SpotHero mobile app, website, connected car integrations and other Big Tech apps to reserve convenient, affordable parking. Parking companies rely on us to help them reach new customers while optimizing their business. We connect the dots with cutting-edge technology, delivering value to both sides of this exciting, evolving marketplace.

 

What you will do:  

Analytics

• Enable the Sales team to effectively manage their operators’ portfolios, providing analytical insights, reporting, and optimizations
• Execute SpotHero’s rate strategy by recommending optimal rates directly to operators and building tools for the sales team monitor and improve rates in a self-serve or automated manner
• Drive high performance by developing and monitoring the systems that track performance and taking corrective action against underperforming locations and portfolios
• Answer revenue analytics questions, from the most strategic and discerning operators, and provide them guidance on how to effectively use and optimize their SpotHero performance
• Build and maintain dashboards and KPIs that will be used both within the revenue team and across the business

Sales Enablement

• Provide training and documentation to enable the sales and revenue teams to use revenue analytics products in a self-serve manner
• Support the Sales Enablement and B2B functions with analytics and strategic guidance 

Revenue Go to Market

• Support the Revenue Team on strategic initiatives by building quick solutions that can be tested and iterated on before being scaled

 

What we’re looking for: 

Key Characteristics

• Action oriented with exceptional follow-through. You maintain a sense of urgency to complete a task and seek information rather than waiting for it
• Analytical. You examine data methodically and in detail to solve problems or complete tasks
• Strategic. You understand the bigger picture and think through alternatives to achieve optimal outcomes
• Collaborative. You are a team player and a clear communicator when working alongside other departments internally and externally
• Detail oriented. You sweat the details. You understand that data pipelines & dashboards can be nuanced and complex, and you strive to understand the nitty-gritty details behind them
• Persistence. You show firm continuance in a course of action in spite of difficulty or opposition
• Operations & Process Minded. You strive for smooth operations and more efficient processes, and reflect that goal in all your work
• Creative & Resourceful Problem Solver.  You welcome sticky problems and are creative in bringing in resources and finding solutions to the toughest ones

 

Pre-Requisites

• 3-5 years experience working in an analytical or data intensive sales or revenue environment
• Business, engineering, economics, and other technical education backgrounds preferred
• Experience with BI (Looker), CRM (Salesforce), KM (Confluence) tools preferred