Retail Store Manager

 Job Title: Retail Store Manager
Job Level: Mid-Level
Job Type: Full-Time, Exempt
Job Location: Cotopaxi Retail Store - Southcenter, Tukwila, WA
Job Compensation: $80,200 annually
Duration: through January 2027

About Cotopaxi:

We make adventure travel gear to empower people to see the world and make it better. As a Certified B Corporation, our Gear for GoodⓇ promise drives everything we do - from ethical and sustainable sourcing to products built to last and create lasting change. Through the Cotopaxi Foundation, we dedicate 1% of our revenue to nonprofits that fight poverty and support communities in need. So far, we’ve helped more than 4.25 million people experiencing extreme poverty - and we’re just getting started.

Our team is full of passionate, curious, and mission-driven people who love adventure and believe business can be a force for good. Whether you’re working from a retail shop, our Salt Lake City HQ, your home, or your van in the woods, you’ll find connection, collaboration, and a shared drive to make a difference.

Job Overview (What You’ll Do):

Cotopaxi is scouting its next people-first leader to guide our Southcenter team!

This isn’t your average retail channel. Our brick & mortar stores are hubs for connection, inspiration, and adventure. We view profit as a byproduct of good conversation where every guest interaction is a chance to create meaningful connections and experiences that are more personal, inclusive, and impactful. Whether you’re kitting someone out for their first outdoor adventure or outfitting a regular with our newest gear, you thrive off of creating fireside moments that further integrate us intentionally within the local community.

As the Store Manager, they/she/he will take the reins and lead all aspects of store operations – from coaching and development to P&L ownership and local community engagement. You’ll continue building a team culture rooted in camaraderie, collaboration, and shared purpose.

This role is ideal for someone who thrives on connection, builds trust through action, and loves growing others. You’ll be a key leader in our retail herd helping scale our unique retail experience. If you're excited by our mission, energized by people, and ready to continue building something meaningful in Tukwila we hope you’ll apply.

Let's Do Good – together.
 

Job Responsibilities (How You’ll Do It):

Championing Authentic Guest Experiences

• We meet every guest where they are – guiding them through their journey with care, curiosity, and intention. 
• Lead by example on the sales floor – modeling storytelling, connection, and authentic guest experiences.
• Build and coach a best-in-class team that not only drives sales, but local impact.
• Create training moments that energize, develop, and celebrate your Guides.
• Inspire your herd by living Cotopaxi’s values – People, Innovation, and Adventure – and drive deeper connection to our impact and mission.

Operations and Impact

• Manage all aspects of the business including budgeting and P&Ls.
• Drive KPI success while staying rooted in purpose, not pressure.
• Manage inventory, merchandising, and back-of-house operations.
• Collaborate with your regional leader on business development and strategy.
• Plan monthly community and revenue-driven events that create meaningful local connections.
• Lead the hiring, scheduling, and development of your store team.

• 2+ years of experience managing a team of 10+ in a retail environment.
• A strong sense of ownership and pride in leading people and building community.
• Comfort with ambiguity, problem-solving, and rapid adaptation.