Retail/Salon Assistant Manager

Overview

At Drybar, we are a blowout-only salon—No cuts. No color. Just blowouts. We believe confidence is contagious and a great blowout can change your whole day. With locations across the country and a growing team in Arizona, we are committed to delivering exceptional service, beautiful hair, and a supportive, positive work environment.

 

The Assistant Manager plays a key leadership role within the shop, partnering with the Shop Manager to drive performance, deliver exceptional guest experiences, and support stylist and bartender development. This role is a blend of operations, team leadership, customer service, and hands-on support.

The ideal candidate is an enthusiastic, solutions-oriented, team-driven, and passionate leadee that can maintain Drybar’s high standards of quality, culture, and guest experience.

 

 

Responsibilities

• Assist Shop Manager in overseeing daily operations, ensuring all shifts run smoothly

• Manage and run the front desk, ensuring efficient check-in/check-out, appointment flow, and exceptional guest interactions

• Drive and support membership and retail sales, coaching the team to confidently recommend products and services

• Lead by example in delivering exceptional customer service and upholding Drybar standards

• Support team development by providing in-the-moment coaching and feedback

• Monitor team KPIs and help motivate staff to meet performance and sales goals

• Help manage labor, supply orders, inventory, and shop cleanliness

• Serve as the Manager on Duty in the Shop Manager’s absence

• Partner with the Shop Manager to onboard and train new hires

• Handle client escalations professionally and promptly

• Foster a positive team culture aligned with Drybar’s Heart & Soul values

Qualifications

• Minimum 1 year of prior leadership experience in a retail, salon, or service-focused environment

• Experience in sales-driven environments, with the ability to lead a team in meeting membership and retail goals

• Strong communication, organization, and problem-solving skills

• Comfortable working in a fast-paced, high-energy environment

• Cosmetology license preferred, but not required

• Flexible schedule, including availability on evenings, weekends, and holidays

Benefits

• Competitive hourly pay + performance-based incentives

• Flexible scheduling

• Opportunities for growth and development within Drybar

• Fun, inclusive, and upbeat team environment

• Employee discounts on products and services

• Health,Dental and Vision insurance