Retail Sales Manager

Join the First Hawaiian Bank ‘ohana, where our culture flourishes with purpose. We prioritize the 3 C’s – Caring, Character and Collaboration – ensuring a workplace that is not only rewarding, but deeply fulfilling. Consistently recognized as one of the “Best Places to Work in Hawaii for 13 consecutive years, we take pride in our longstanding commitment to both our team and the communities we serve, spanning over 165 years. 

Step into a career that offers stability, excitement, and growth. Experience the thrill of a dynamic environment paired with a comprehensive training program. Plus, enjoy the perks of our competitive compensation and benefits package. If you are ready for a career that empowers you to thrive, your journey starts here. 

First Hawaiian Bank is currently seeking an experienced, customer-focused Private Banking Service Consultant to join our Private Banking Team at the Kapiolani Branch. As a Private Banking Service Consultant, you will work closely with the Private Banking Officers to provide exceptional customer service, sales, and operational assistance for high-net-worth clients. You will assist with general administrative support and overall coordination and maintenance of banking relationships to these customers. 

This is an excellent opportunity if you seek a collaborative environment where you are provided support and education. Our team is committed to helping each other grow and will support your career needs with the necessary tools and experience to succeed. Apply to the Private Banking Service Consultant role so we can get to know you and your interests. It all starts with YES! 

Hours: 

 Monday - Friday day 8:00AM - 5:00PM (Work hours may vary)  

 Compensation: 

The annual salary range for this role is $105k-$168k/year; commensurate with experience. 

The Private Banking Service Consultant level and pay is at the discretion of the Manager and will be discussed at the time of the offer. 

Required Qualifications  

• Bachelor’s degree in business, finance, marketing, related discipline, or equivalent experience such as seven (7) years of progressively responsible experience in Retail Banking Sales required 

• 5 years of experience in sales management within a financial services organization with multiple product lines and demonstrated sales achievement required 

• Must be highly qualified in sales planning and development, motivating people, training in sales techniques, coaching, goal setting and measurement, establishing rewards, recognition and incentives preferred 

• Must be an effective public speaker, capable of addressing audiences of all sizes.  High profile within organization with much interaction with line bankers and varying levels of management in all bank areas preferred

• Retail sales experience preferred

• Proactive, innovative, and highly adaptable 

• Possesses strong leadership skills with the ability to inspire and guide Teams 

• Adept at coordinating and leading group projects to successful completion

• Effective time management with the ability to prioritize tasks efficiently

• Skilled in planning, organizing, and managing multiple responsibilities

• Thrives in high-pressure, fast-paced environments with competing deadlines

• Detail-oriented with exceptional follow-through

• Excellent written, verbal and interpersonal communication skills

• Experienced in vendor management to ensure adherence to performance standards

• Highly proficient in Salesforce CRM, Tableau, ThoughtSpot, and Gitlab

• Highly proficient in Microsoft 365 suite of applications

• Able to exercise discretion regarding confidential matters

Benefits: