Retail Customer Service Officer
Australia PostAbout the role
General information
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Description & Requirements
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Working with our customers at Australia Post isn't just about helping Australians post, shop, bank or pay bills. It's also about helping Aussie businesses service their own customers, keeping millions of people connected and building community resilience. That’s a big responsibility, but you're the go-to teams with the know-how, delivering essential and excellent service for people every day.
About the opportunity
As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of our Australia Post Offices. It’s our retail teams who make sure that every experience they have is a great one. And while they do, they’re supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities.
Role Details
- Your shift time will include both mornings and afternoons, your full availability is required.
- Extensive, supportive training is provided in the Post Office on commencement in the role from Monday - Friday, (4 - 5 hour shift daily for initial 12 weeks, will include a variety of shift
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