Retail Associate - Minnesota Gophers

JOB SUMMARY:

The Retail Associate is responsible for carrying out the front-line selling effort, creating the ultimate fan experience, ensuring operation excellence and flawless execution of store operations. Retail Associates will drive results through effective communication and a demonstrated ability to work as a member of a winning team.

The Retail Associate will be expected to work a part-time schedule which can include days, nights, weekends, extended hours on game days and during events.

General Duties and Responsibilities:

•   Greet fans and ask questions ensuring fans enjoy a top-notch shopping experience 
•   Make recommendations based on observations and conversations with fans
•   Maintain sales floor and/or stockroom standards with an eye to detail 
•   Process sales transactions via the Fanatics Point of Sale System (POS)
•   Maintain the highest standards of professionalism and customer service to ensure the Fanatics Brand and Team/League are always positively represented 
•   Understand Fanatics Values and how they relate to the Retail Associate role
•   Perform additional responsibilities as assigned by the Leadership team

Education, Experience and Requirements

•   Minimum 18 years of age, High School graduate or equivalent
•   Experience working in retail and/or sales preferred
•   Ability to work independently and responsibly in a fast-paced environment
•   Foreign language skills are a plus

Job Knowledge, Skills and Abilities

•   Possess a fun, outgoing, confident, and professional demeanor 
•   Ability to build product knowledge 
•   Ability to work as a member of a team in fast paced environments, servicing a diverse fan base 
•   Ability to maintain high standards of organization and cleanness 
•   Proven ability to overcome obstacles while maintaining a positive, can do attitude 
•   Strong communication, literacy, and numeracy skills 
•   Ability to be punctual, consistent, and reliable on the job

Physical Demands:

•   Regularly required to sit stand, reach, bend and move about the facility as needed
•   Must be able to lift and carry up to 30 lbs.
•   Game Day/ Event scheduling may have exposure to various weather elements (rainy, windy, cold, high temperatures, etc.) if assigned location is outside of the shop