Retail Associate

Location:

Woodbury

Address:

843 Adirondack Way Central Valley, New York 10917 United States of America

Job Title:

Retail Associate

Canada Goose isn't like anything else. We've built something great, something special - an iconic brand with an inspirational and authentic story. At the heart of it is our promise to empower true exploration of all kinds. At Canada Goose, you're part of a movement that belongs to something bigger. One that seeks out the restorative power of nature and is driven by our purpose to embolden explorers and preserve the planet they roam.  We endure any condition, observe every detail, and are building a community that believes in living bravely and coming together to support game-changing people.

Here, opportunities are everywhere - to try something new, to learn, to do meaningful and impactful work, and they're yours for the taking.

Position Overview:

Canada Goose is coming to Woodbury! We are looking for full-time and part-time Retail Sales Associates and Retail Operations Associate to join our team from August to end of March!

You will be responsible for creating and delivering highly engaging customer journeys, helping cement Canada Goose as a luxury performance lifestyle brand.  You embody Canadian Warmth, demonstrating expertise in every recommendation and conveying warmth in each interaction, bringing the guest journey to life. Ultimately, you model compelling selling behaviours, execute with operational excellence, and are a steward of Canada Goose’s values and culture.    

What You’ll Do:

• Deliver a superior customer service journey reflective of Canadian Warmth.
• Provide customers with product recommendations that meet their needs though expert product knowledge.
• Demonstrate selling behaviours that drive Conversion and Units per Transaction (UPT) by actively introducing new, underperforming, and strategic categories.
• Create meaningful and lasting client relationships and foster customer loyalty through consistent outreach around upcoming product launches and brand events.
• Engage and inspire assigned clients by facilitating personal shopping appointments.
• Achieve or exceed personal sales goals and other key performance targets that drive store results.
• Execute all standard operating procedures with excellence in partnership with store leadership.
• Accurately and efficiently utilize register systems and operational tools in compliance with Canada Goose standards.
• Maintain the sales floor and stock room inventory ensuring floor is replenished accordingly.
• Support the upkeep of overall physical store maintenance and cleanliness.
• Process inbound and outbound shipments in a timely manner.
• Contribute to a positive and productive store environment through teamwork and collaboration.

Let’s Talk About You:

• Minimum 2 years of retail experience, preferably in a customer focused environment.
• Proven track record of successful sales experience.
• Previous experience working with luxury lifestyle brands in high-volume traffic locations.
• Excellent time management and multi-tasking skills.
• Ability to work efficiently in a fast-paced and team orientated environment.
• Adaptable to the elements that may impact the overall customer experience.
• Excellent communication and interpersonal skills.
• Self-motivated, able to work independently and knows when to seek guidance.
• Basic computer skills in Microsoft Office, specifically, Word and Excel
• Proficiency in another language is an asset.

What’s in it For You?

• A company built on Canadian roots and heritage

• Your work is recognized with a comprehensive and competitive Total Rewards Program

• Opportunities for career growth through numerous internal and external programs

• Recognize and be recognized by your peers with our Goose Rewards & ICON Rewards

• Be a part of CG Gives. Donation matching and paid volunteer time to help the organizations you care about

• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

• Inspiring leaders and colleagues who will lift you up and help you grow

Hourly Range:

$21.50 - $23.50 / hour

About the salary range: We’re committed to being open and fair about pay. The range provided is intended as a guideline and does not represent a guaranteed offer. When we make an offer, we consider the responsibilities of the position, market data, and internal equity to ensur