Restoration and Mitigation Production Manager

Replies within 24 hours Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company car
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Profit sharing
• Training & development

  Restoration Production Manager (Mitigation) — Water / Fire / Mold

SERVPRO Team JRF | Full-time | On-site / In-field
 Job sites across Massachusetts & New Hampshire (local travel required) 

Pay: $80,000–$90,000 base + performance bonus (typical total comp $85,000–$110,000+)
Perks: Company vehicle + full benefits 

SERVPRO Team JRF is hiring an experienced Restoration & Mitigation Production Manager to lead mitigation operations across MA & NH. This is a hands-on field leadership role focused on speed, quality, safety, customer communication, and developing great technicians.  

Restoration experience is required.
Only apply if you have direct mitigation/restoration experience (water, fire/smoke, mold). Applications without restoration experience will not be considered.  

What You’ll Do

• Lead day-to-day mitigation production across multiple job sites (water, fire/smoke, mold, disaster events)
  
  
• Build, train, and retain a high-performing field team (crew chiefs/leads, technicians, PMs; plus temps during surge/storm events)
  
  
• Ensure jobs are executed to SERVPRO / IICRC standards for quality, documentation, and safety
  
  
• Drive strong customer/client communication and job-site professionalism
  
  
• Coordinate daily scheduling/dispatch with office and project managers to maximize efficiency and response time
  
  
• Maintain readiness: equipment condition, warehouse organization, inventory levels, and vehicle readiness
  
  
• Coach performance via field visits, job checks, ride-alongs, biweekly 1:1s, training plans, and career paths
  
  

 
Required Qualifications
 

• 3+ years restoration/mitigation industry experience (required) — water / fire / mold
  
  
• 5+ years people leadership/management experience
  
  
• IICRC certifications: WRT and ASD (required) (Master designation a plus)
  
  
• Proven ability to build and lead teams (training, accountability, performance management)
  
  
• Strong operational discipline: scheduling, quality control, safety, documentation, equipment readiness
  
  
• Comfortable working in the field daily (significant time on job sites)
  
  
• Solid computer skills; comfortable using industry systems and training platforms (documentation systems, LMS, etc.)
  
  

 
Preferred (Nice to Have)
 

• Bachelor’s degree
  
  
• Experience leading storm response / surge staffing
  
  
• Track record developing technicians into crew chiefs/leads
  
  

 
Benefits
 

• Competitive base salary + performance bonus
  
  
• Health / Vision / Dental paid 100% by company
  
  
• 401(k) with company match
  
  
• Profit sharing
  
  
• Paid time off (PTO)
  
  
• Company vehicle
  
  
• Training & development + certification support
  
  
• Opportunity for advancement
  
  

 
Physical Requirements
 

• Lift 50 lbs regularly; up to 100 lbs with assistance
  
  
• Climb ladders; work at ceiling heights; work in tight spaces (crawl spaces/attics)
  
  
• Repetitive push/pull/lift/carry; work around cleaning agents
  
  

 Ready to lead a serious mitigation team and raise the bar? Apply today!

 

 
 

  Compensation: $85,000.00 - $110,000.00 per year

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