Restaurant General Manager

Sede del torneo con mayor convocatoria del mundo, el Waste Management Phoenix Open, favorito de los fanáticos, TPC Scottsdale es una combinación magistral de desafío y confort para el juego, que atrae a los mejores deportistas y a los golfistas amateurs por igual. Ubicado en el escarpado Sonoran Desert, y rodeado por las impactantes McDowell Mountains, TPC Scottsdale cuenta con dos canchas de competición para que los jugadores disfruten, el mundialmente famoso Stadium Course y el deslumbrante Champions Course. Siendo la única propiedad en Arizona del PGA TOUR, usted podrá experimentar los niveles de calidad y servicio normalmente reservados para los profesionales del TOUR.

¡Mejore su carrera como parte de nuestro equipo con la red TPC!

The DraftKings Sportsbook at TPC Scottsdale, which opened in Fall 2023, is a unique entertainment venue that features premier food and beverage experiences and sports betting all under one roof. The Sportsbook includes 12,000 square feet of interior space, 6,000 square feet of patio space, over 3,600 square feet of video walls and screens, 400 seats (combined interior and exterior), private cabanas and VIP spaces, and the ability to host special events and private functions.

The DraftKings Sportsbook at TPC Scottsdale is currently seeking a Restaurant General Manager to provide the vision, leadership, and strategy to inspire our food and beverage team to deliver creative food and beverage experiences and exceptional service and to drive financial success. The Restaurant General Manager will lead direct all restaurant functions including hiring and training all food and beverage positions (100+), food and beverage programming, and all restaurant/operational systems. The General Manager will oversee the day-to-day restaurant and bar operations, have P&L ownership, analyze and report on financial data, establish goals and initiatives, and conduct on-site staff training. This leader will be responsible for driving customer service, team member engagement, and revenue.

QUALIFICATIONS

• At least 10 years in a managerial role or higher

• Previous experience managing at least 40 direct/indirect reports

• Bachelor's degree in a related field or equivalent education/experience

• Excellent written and oral communications skills

• Proficient in Microsoft Office Suite (Excel, Publisher, PowerPoint)

• Experience in performance risk analysis, issue management, and change management

• Passion for creating an exceptional customer experience

• Ability to excel in a fast-paced work environment with limited supervision

• Proven ability to successfully manage third party and customer relationships

• Thorough knowledge of general business administration practices, safe food handling, and state liquor laws

RESPONSIBILITIES/DUTIES

• Responsible for the hiring, training, and proficiency of employees in the Food & Beverage Department

• Plan for and schedule manpower, equipment, and supply requirements for the Food and Beverage Department and maintain accountability for the cost, utilization, and performance of employees and equipment

• Verify the accuracy of all guest charges to ensure proper accounting This may include verifying names and/or signatures as well as include obtaining authorization codes on any credit card charges

• Maintain control of employee uniforms, ensuring that employee wear uniforms and name tags, and that uniforms are kept in proper condition, clean and are readily available at all times to employees

• Implement and operate within all guidelines, policies, procedures, standards, and constraints as established by PGA TOUR Golf Course Properties, Inc., and implement the PGA TOUR Golf Course Properties mandatory standards of operations as they relate to Food & Beverage Operations

• Maintain responsibility for kitchen and loading dock cleanliness, organization, sanitation and preventative equipment maintenance procedures and standards.

• Assume responsibility for and assist in the cleanliness and proper set-up of dining areas, meeting and banquet rooms, and bar/cocktail lounges, and check maintenance of all equipment in these areas

• Sell special events, private functions, VIP spaces, meeting with potential clients, show facilities and assist in planning as needed, maintain current client files, banquet promotional materials, banquet event orders, deposits and billings

• Ensure quantity levels of food and beverage products and maintain quality standards in production

• Develop and maintain the marketing and promotional programs as they relate to the Food & Beverage Department

• Assume resp