RESOURCE COORDINATOR (SOCIAL SERVICE PROGRAM PLANNER II)

Agency: Department of Human Services

Class Title: SOCIAL SERV PROGRAM PLANNER II - 41312 
Skill Option: None 
Bilingual Option: None 

Opening Date: 10/08/2024

Closing Date/Time: 10/22/2024
Salary: Anticipated Salary: $5,423 - $7,721 per month ($65,076 - $92,652 per year)  
Job Type: Salaried
Category: Full Time
County: Sangamon
Number of Vacancies: 1
Plan/BU: RC062

 

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

 

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

 

While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.

 

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

 

Posting Identification Number  41432

Position Overview

The Division of Mental Health is seeking to hire a Resource Coordinator operating within the Children’s Behavioral Health Care Portal.  This position performs complex monitoring activities for youth, families and other stakeholders seeking information within the portal; monitors portal requests and provides information when available or makes referral to the Clinical Specialist; maintains CQI data. Researches mental health and social services available in the community to provide resources to individuals making requests through the portal.

Essential Functions

• Serves as a Resource Coordinator for the Division of Mental Health. Performs complex duties operating within the Children’s Behavioral Health Care Portal to serve youth, families, and other referral sources.
• Utilizes continuous quality improvement activities to report on dashboard outcome measures.
• Researches, develops, and analyzes programs and services associated with less intensive service needs including but not limited to hotlines, warmlines, social service supports, resource directories, and community-based resources to ensure portal requests are resolved.
• Participates in weekly staffing with the interagency Children’s Behavioral Health Planning team.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill and mental development equivalent to the completion of four (4) years of college.
• Requires two (2) years of professional experience in community organization, social service work or in program planning and development.

Preferred Qualifications

• Two (2) years of professional experience reviewing requests for services related to mental health, healthcare or social service needs, including, for example case management, care coordination, resource referral or helpline response.
• Two (2) years of professional experience regularly participating in clinical staffing meetings, case presentations or utilization review processes.
• Two (2) years of professional experience r