Resident Manager-Swing

Recruiting Opportunity Closes:  09.09.2025

Hourly Wage:  $25.00

Hours Per Week:  40

Status:  Non-Exempt / Full Time

Number of Positions:  1

Department:  Bridgeway of Hope Program

Position Title:  Residence Manager – Swing

 

The Salvation Army Mission Statement:

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church.  Its message is based on the Bible.  Its ministry is motivated by the love of God.  Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Application Instructions:

Complete the online job application, upload a resume.

To apply online go to:  Resident Manager - Swing Shift , or https://tinyurl.com/mh3vttnx

To apply in person go to 6655 NE 82nd Ave., Portland, OR 97220.  Bring a resume and complete the job application provided to you. Incomplete applications will not be accepted.

Questions, contact Nell Armitage at nell.armitage@usw.salvationarmy.org or call 971-230-5303. Ms. Armitage is the sole point of contact for questions regarding this position.

Recruiting Accommodation Statement:

To obtain assistance with accommodations related to the American’s with Disabilities Act (ADA) concerning your application process, please contact 1-888-887-6528 or email thq.reporting.line@usw.salvationarmy.org, attention Eric Hansen or Sheila Jordan.

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EDUCATION AND WORK EXPERIENCE:

• 2 years’ Experience in social work, or a related field, preferred. Other comparable experience considered.
• Experience working with individuals from a variety of backgrounds and educational levels required.
• Customer service experience.
• Critical thinking; sound judgment; and decision making.
• Skilled in working with a team, Oral and written communication skills.
• Must be highly motivated and a self-starter.
• Be supportive of The Salvation Army’s mission. Ability to reflect and model the high standards of our organization as one of the world’s most distinguished human services charitable organizations.

SCOPE OF POSITION:

Under the direction of the Site Operations Coordinator, the Residence Manager is responsible for the management of the men’s program and program participants during their shift. As a team member promotes a climate for effective performance and learning by example of his attitudes, willingness to teach and learn, and availability to program participants and staff.  The roles focus is maintaining program operations and good order among the program participants. All needs and support should be directed to the Site Operations Coordinator for support and approval to implement.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• Knowledge of standardized but moderately complex procedures and operations requiring training and experience to be successful.
• Strong computer skills for internal digital systems. Strong written and oral communication skills.
• Ability to function with limited direct oversight and/or with limited remote training
• Ability to complete tasks in a timely manner, prioritize multiple requests and demands
• High level of problem-solving skills to complete the days challenges
• High level of patience, Ability to function and work in a stressful environment
• Maintain confidentiality and privacy of Program Participants and Shelter Staff.
• Crisis intervention and non-violent mediation skills a plus.

LICENSES AND CERTIFICATIONS PREFERRED: Driver license. Trauma informed care. Assertive engagement; first aid and CPR; non-violent crisis intervention; peer support; safe driving; rent well; community warehouse escort; civil right training; bloodborne pathogens training; de-escalation training.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

FACILITY SUPPORT

• Ensure the proper upkeep of both the interior and exterior areas of the property and communicate with the Maintenance Technician regarding potential hazards or n