Resettlement Coordinator (Reception and Placement Program)

ORGANIZATION SUMMARY:World Relief is a global Christian humanitarian organization that is fighting for change that lasts, right here in the U.S. and across the globe. We bring sustainable solutions to the world’s greatest problems – disasters, extreme poverty, violence, oppression, and mass displacement. The organization is approximately 75 years old and has worked in over 100 countries around the world since its founding.  In the United States, we come alongside local churches, community organizations and hundreds of individual volunteers to support newly arriving refugee and other immigrant families. Today, we are proud to partner with over 6,000 local churches, and 95,000 volunteers globally to bring hope, healing and transformation to the most vulnerable.
POSITION SUMMARY:Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten?  Do you believe in our calling as Christians to welcome the least of these and love our neighbor?
If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.
The Resettlement Coordinator provides case management services to support the initial resettlement of newly arrived refugees through the Reception and Placement (R&P) program, as funded by the U.S. Department of State.  The Resettlement Coordinator will carry a personal caseload, for which they have primary service responsibility during the 30-90 day R&P period.

Role & Responsibilities

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Provide multi-faceted case management services to newly arrived refugee and SIV clients in accordance with the Cooperative Agreements
• Provide essential orientation to life in the United States to promote successful community integration
• Coordinate permanent housing and furnishings for newly arrived refugees
• Develop service plans and coordinate services with other service providers
• Assist newly arrived refugees to access medical care, education for children, and English for adults
• Provide transportation for refugee clients to/from core appointments
• Provide cultural orientation classes for newly arrived refugees
• Assist refugees to apply for and obtain public benefits, including FNS, Medicaid and Cash Assistance
• Administrative duties including case noting, maintenance of case files, and use of state and WR databases
• Communication with community partners and/or volunteers as relevant to carrying out core case management services
• Collaboration with case workers in other WR Durham program to facilitate employment, financial self-sufficiency, and holistic health and wellness
• Other duties as assigned by supervisor and/or required by the R&P Cooperative Agreement

Knowledge, Skills, & Abilities

• Strong preference for candidates who are fluent in : Arabic, Dari, Farsi, Pashto, Swahili, Tigrinya, or Urdu.
• High levels of comfort with technology, especially Zoom functions 
• Fluent in Microsoft software including Excel, Word, and Outlook; skilled in Google Suite products, including Google Drive; prefer Dynamics or other CRM experience
• Strong verbal and written communication skills
• Passionate, dynamic, and good at improvising
• Ability to prioritize, multi-task and organize in a fast paced and fluid environment
• Ability to work with individuals from culturally and linguistically diverse backgrounds

Requirements

• Mature and personal Christian faith
• Committed to the mission, vision, and values of World Relief
• Desire to serve and empower the Church to impact vulnerable communities
• Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
• BA/BS in relevant fields such as Social Work, Public Health, or similar degree. Masters preferred. 
• At least one year case management experience in social work setting
• MS Office skills 
• Valid driver’s license, regular access to vehicle, and ability/willingness to drive clients to appointments required
• Flexible schedule for occasional work during early mornings, late evenings or weekends

World Relief offers a competitive benefits package (25 h