Remote CIC Data Team Analyst

It’s a great time to join AAA The Auto Club Group! 

JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD

Job Type:

Full time

 

Exempt/Non Exempt:

 

Salary

Job Description:

 

Position Description

Primary Duties and Responsibilities (details of the basic job functions):

Assists Direct Operations management in leveraging data and analytics to answer complex questions and influence business strategy through communication of findings. Monitors and evaluates business initiatives against key performance indicators and communicates results and recommendations to management. Makes the business insights derived from data analytics accessible to those without technical skills while providing technical expertise. Supports and leads projects with technical components and acts as a technical resource for systems changes including developing business requirements and testing. 

Compiles, cleans, organizes, and analyzes data to understand business results. Input and output of data from and to multiple sources.  Assist management and senior staff with the development, maintenance, and understanding of program/department production, results, and goals budgets for management review. Influences strategy through data and analytics. Research issues and responds to inquiries, providing management with a consistent approach across locations  

Supervisory Responsibilities (briefly describe, if applicable, or indicate None):

none

Required Qualifications (these are the minimum requirements to qualify)

Education (include minimum education and any licensing/certifications):

• College level coursework in Business, Statistics, Finance, Economics, IT or experience in a related field.

Experience:

• Identifying, researching and resolving business and service-related problems

• Sales, customer service, travel or business environment

• Software applications (e.g., Excel, Word, PowerBI, PeopleSoft)

• Decision making

• Analyzing and problem solving

• Basic mathematics including evaluating statistical data and reconciliation of numbers

Knowledge and Skills:

• Sales analysis and reporting techniques

• Analyzing statistical data

• Communicate effectively with others in a work environment and with the public

• Planning, organizing, and training others on system enhancements

• Working independently

• Working under pressure to complete assignments

• Written communications skills to include preparation of proposals, reports, and technical writing. (a writing sample may be required at time of interview).

Preferred Qualifications

• Bachelor's degree in Business, Statistics, Finance, Economics, IT or related field

• 3 years of data and analytics experience

• 2 years of insurance experience

Experience:

• Advanced analytical and problem-solving skills

• Advanced skills in Microsoft software applications (e.g., Excel, Word, PowerPoint, Teams, PeopleSoft, PowerBI)

• Experience in different programming languages (e.g., SQL, Oracle, R, MATLAB)

• Experience in data warehouse software such as Google Cloud Platform, Azure, Amazon Redshift, Oracle, etc.

• High level of general insurance and sales knowledge

• Navigating multiple sources of information and applying information as needed

• Analyzing and tracking sales related data (i.e. book of business, production counts, etc.)

• Experience in working with “Big Data” sets

• Strong communication skills, both written and verbal

Knowledge of:

• ACG products and services

• ACG auto home/boat/membership/travel/IA system (s)

Work Environment

Works in a temperature-controlled office environment.

Who We Are

Become a part of something bigger.

The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.

By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build