Remote AI Solutions Architect

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Kentro is hiring an experienced AI Data Integration Specialist to support our VA-ESOM- End Point Support and Operations Monitoring contract across the United States. The VA is responsible for providing comprehensive onsite and remote support to IT customers across all VA Administrations and special program offices, including direct support of over 340,000 VA employees and thousands of contractors who use government-furnished IT equipment and infrastructure. The VA provides support staff across 100+ CONUS and OCONUS locations, including difficult-to-accommodate locales, such as high cost of living or under-supported economic areas, where VA offices or facilities may be located and require onsite services.

About OTG: The Operations Triage Group (OTG) provides expert engineering and data science support to VA OIT Senior Leadership (CIO, PDAS, SES) for the 100 most critical VA systems (C-100). We deliver strategic intelligence through major incident triage, daily executive briefings, and operational insights that directly impact Veterans’ access to healthcare and benefits.
Position Overview: The AI Solutions Architect serves as a strategic thought leader and technical translator, bridging cutting-edge AI capabilities with mission-critical federal IT operations. You will advise on AI strategy, shape enterprise AI roadmaps, and translate complex technical concepts into actionable executive recommendations.

Please note: This is not a development role. It’s a strategic advisory position requiring deep technical knowledge, systems thinking, executive communication excellence, and the ability to navigate complexity in a rapidly evolving environment.

Location: Remote within the US supporting ET working hours.

Responsibilities:

Strategic AI Advisory & Client Engagement

• Engage with VA OIT leadership (CIO, PDAS, SES) to understand business objectives and strategic aspirations related to AI, data science, and system reliability.
• Articulate complex AI/ML concepts in clear, accessible language to non-technical executive stakeholders.
• Collaborate with government stakeholders to formulate AI strategies aligned with VA mission goals and federal compliance requirements.
• Create executive-ready work products including PowerPoint presentations, strategic roadmaps, and briefing materials.

Solution Architecture & Technical Design

• Conduct in-depth analysis of OTG operational requirements, translating them into actionable AI/ML initiatives.
• Design end-to-end AI solution architectures that integrate with existing systems (ServiceNow, monitoring tools, data platforms) while accounting for federal security and compliance constraints.
• Develop technical roadmaps for AI capability maturation, including phased implementation, dependency mapping, and risk mitigation.
• Perform process and system mapping to identify automation opportunities and workflow optimization.
• Coordinate with Chief AI Office (CAIO) and Azure platform teams on platform decisions and capability gap analysis.

Research, Innovation & Continuous Learning

• Research and evaluate emerging AI technologies and methodologies for applicability to federal IT operations, incident management, and system reliability.
• Assess data maturity and quality as prerequisites for AI implementation.
• Stay current on federal AI policy, CAIO guidance, and government-wide AI adoption patterns.

Stakeholder Communication & Influence

• Translate between technical teams, government clients, and senior leadership—bridging operational reality and strategic vision.
• Prepare and deliver compelling presentations that convey complex technical information for executive audiences.
• Build trusted advisor relationships with government stakeholders from technical SMEs to SES leadership.
• Demonstrate high contextual awareness of VA OIT organizational dynamics, stakeholder priorities, and sensitivities.

Project Oversight & Execution Support

• Monitor progress of AI initiatives, ensuring alignment with established strategies.
• Support government decision-m