Rehabilitation Assistant - Council Bluffs
State of IowaAbout the role
Posting number: 27-00491
Department: 309 - Iowa Workforce Development - Vocational Rehabilitation Services
Job classification: Rehabilitation Assistant
Posting type: Open
Categories: Human Services
Summary
Iowa Vocational Rehabilitation Services (IVRS) is seeking a Rehabilitation Assistant to join our team at our IowaWORKS office in Council Bluffs, Iowa.
This is an excellent early-career opportunity for someone who enjoys helping others, building relationships, and supporting individuals as they work toward meaningful employment and independence.
In this role, you will work alongside Rehabilitation Counselors and a collaborative service team to help individuals with disabilities prepare for, obtain, and maintain employment. If you are organized, compassionate, and motivated by purpose-driven work — we encourage you to apply.
Position Details
- Location: 300 W Broadway #13, Council Bluffs, IA
- Schedule: Full-time | Monday – Friday | 8:00 AM – 4:30 PM
- Work Flexibility: Hybrid telework and alternate schedules available after six months of employment and training have been completed.
Starting Salary: $18.32 hourly | $1,465.60 bi-weekly | $38,105.60 annually
What You’ll Do
As a Rehabilitation Assistant, you will play an important support role in helping job candidates successfully navigate their employment journey.
Support Job Candidates
- Welcome and orient new applicants to IVRS services
- Assist individuals in completing applications and referral materials
- Schedule intake interviews and maintain ongoing communication
- Facilitate job readiness activities such as:
- Job Seeking Skills Training
- Job Club sessions
- Mock interviews and small-group workshops
- Help individuals build workplace readiness skills and confidence
Partner with Counselors & Employers
- Maintain regular contact with job candidates pursuing employment
- Assist with job development and employer outreach activities
- Support job coaching and accompany candidates to interviews when needed
- Observe workplace progress and share updates with counselors
- Help identify solutions that support successful employment outcomes
Provide Administrative & Office Support
- Maintain confidential case records and enter data into the case management system
- Process releases, correspondence, and service documentation
- Assist with scheduling, phones, reception coverage, and customer inquiries
- Ensure work is completed accurately, professionally, and on time
- Support team operations and special projects as needed
What We’re Looking For
This position is ideal for candidates beginning a career in human services, workforce development, counseling support, or public service.
Successful candidates typically demonstrate:
- A strong desire to help others succeed
- Excellent customer service and communication skills
- Organization and attention to detail
- Comfort working both independently and as part of a team
- Professionalism and reliability in a fast-paced environment
- Ability to work with individuals from diverse backgrounds and experiences
About Iowa Vocational Rehabilitation Services
IVRS, a division of Iowa Workforce Development, helps individuals with disabilities achieve independence through meaningful employment.
Through IowaWORKS centers across the state, our teams connect job seekers with opportunities while helping employers build strong, inclusive workforces that strengthen Iowa’s communities and economy.
Why Join the State of Iowa?
Working for IVRS means joining a mission-driven public service team supported by outstanding benefits and long-term career opportunities.
Employer Highlights and Benefits
IWD is focused on serving Iowans and providing outstanding customer service. Our strength is driven by the skills and talents of our people. IWD offers a rewarding team atmosphere, a flexible working environment, and a great total compensation package for our full-time employees, including:
- Excellent health, dental, and vision insurance.
- Generous paid time off, including nine
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