Regulatory Senior Associate

THE POSITION
Our roster has an opening with your name on it

As a key member of FanDuel’s Regulatory Investigations & Enforcement Team, the Regulatory Senior Associate is responsible for a variety of tasks supporting FanDuel’s engagement with our state gaming regulators. Among other responsibilities, the Regulatory Senior Associate will assist the attorneys on the Investigations and Regulatory Enforcement team to investigate regulatory matters, to prepare for enforcement actions and incident reporting, and to respond to patron complaints received from FanDuel’s state regulators. The Regulatory Senior Associate will become a subject matter expert in FanDuel’s product offerings and will assume primary responsibility for responding to escalated matters from the state gaming regulators.

In addition to the specific responsibilities outlined above, employees may be required to perform other such duties as assigned by the Company. This ensures operational flexibility and allows the Company to meet evolving business needs.

 

THE GAME PLAN
Everyone on our team has a part to play

This position will work with a fantastic team of legal and regulatory professionals engaging FanDuel’s regulators for all products across the United States and Canada and support the continued innovation of those products while maintaining FanDuel’s position as the most trusted brand in the industry. Reporting to FanDuel’s Regulatory Manager on the Investigations and Enforcement Team, this role will assume the following responsibilities:

• Assist the counsel on the team to investigate regulatory inquiries, incidents, and escalated customer complaints regarding fraud, marketing, cybersecurity, responsible gaming, geolocation, and other areas of regulatory interest;
• Draft Incident Reports and presentations for submission to state gaming regulators;
• Maintain necessary documentation, tracking logs, and repositories for the team’s investigative work and regulatory workflows;
• Assist with data collection and document review for the matters handled by the Regulatory & Investigations Enforcement team;
• Partner with key stakeholders across FanDuel’s business lines to build a strong knowledge of FanDuel’s products, develop familiarity with common topics of escalated complaints, and ensure business remains informed of particular areas of regulatory interest;
• Identify process improvements and help to implement changes to make the team more effective and efficient in accomplishing its goals;
• Provide support on a wide variety of matters handled by the larger Regulatory Investigations and Enforcement Team, engaging with attorneys and internal and external stakeholders;
• Escalate high risk complaints for review by Regulatory Manager and Counsel/Senior Counsel as appropriate;
• Develop and support FanDuel’s engagement and relationship with regulators and become trusted point of contact for escalated customer complaints and other items of regulatory concern.

 

THE STATS
What we're looking for in our next teammate

• A. Degree and prior experience working with attorneys in-house or at a law firm as a paralegal, legal assistant, or compliance professional;
• 1+ years of Regulatory or gaming experience, preferably including experience with a gaming operator or regulator;
• Ability to develop workflows and procedures with strict regulatory guidelines;
• Experience with customer engagement and familiarity with FanDuel products and services;
• Passion to take initiative, problem-solve, be a self-starter, and work independently;
• Extremely organized, detail oriented, and proficient in the MS Office Suite;
• Experience developing presentations, including PowerPoint slides, charts, and graphs, for senior business leaders;
• Outstanding ability to manage projects, multi-task, prioritize, work independently, and excellent organizational skills;
• Strong work ethic and commitment to being an exceptional team player who rolls up their sleeves;
• Excellent verbal, written, and strategic communication skills and an ability to collaborate effectively across a wide range of external and internal stakeholders.

What would make our next teammate an all-star

• Experience working in a highly regulated industry or at high-growth technology company;
• Experience with developing new processes and procedures, data analytics, and reporting to senior business leaders;
• Experience engaging and advocating with regulators, including with mandatory reporting requirements.

Once hired, the Regulatory Senior Associate may be required to obtain state gaming licenses from various jurisdictions in order to represent FanDuel before regulators.

 

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