REGULATORY PROGRAM SPECIALIST - 43005174

Requisition No: 847319 

Agency: Financial Services

Working Title: REGULATORY PROGRAM SPECIALIST - 43005174

 Pay Plan: Career Service

Position Number: 43005174 

Salary:  $43,260.00 

Posting Closing Date: 02/28/2025 

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*****OPEN COMPETITIVE EMPLOYMENT OPPORTUNITY*****

DIVISION: INSURANCE AGENT & AGENCY SERVICES

BUREAU: LICENSING

CITY: TALLAHASSEE

COUNTY: LEON

SPECIAL NOTES:

A high school diploma or equivalent is required.

 

Additional requirements:

• Collecting, evaluating, and analyzing data.
• Experience using Microsoft Word, Excel, and Outlook.

 

Preferences:

• Writing reports, memorandums, and/or work emails.
• Two (2) years of experience working in the insurance industry or for a regulatory body approving applications for licensure. (It is not necessary that the regulatory experience be in insurance.)
• Applicants who are fluent in English and Spanish.
• Preference will be given to applicants with a bachelor’s degree or higher from an accredited college or university. Further preference will be given if the degree is in insurance or risk management.

 

Must be willing to travel, when necessary, within the state of Florida and occasionally overnight on short notice.

 

May work extra hours outside of your regular work schedule.

 

Employment starts at the base salary of $43,260.00. 

 

Employees of the Department of Financial Services are paid on a monthly pay cycle.

 

This position requires a security background check, including fingerprint as a condition of employment.

 

Responses to qualifying questions must be clearly supported by the state application and any omission, falsification, or misrepresentation in the answering of the qualifying questions will be cause for immediate elimination from the selection process.

 

Minimum Qualifications for this position include the following REQUIRED ENTRY LEVEL KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of methods of data collection and analysis.
• Knowledge of basic management principles and practices
• Ability to collect, evaluate and analyze data to develop alternative recommendations, solve problems, document
• workflow and other activities relating to the improvement of management practices.
• Ability to organize data into logical format for presentation in reports, documents and other written materials.
• Ability to conduct fact find-solving techniques.
• Ability to plan, organize and coordinate work assignments.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.

 

BRIEF DESCRIPTION OF DUTIES:

• This position will serve as a customer advocate in the Bureau of Licensing; providing guidance and assistance to insurance companies, insurance agencies, over 500,000 active licensees, and approximately 80,000 applicants each year.
• Reviews and evaluates complaints and inquiries filed with the Bureau of Licensing regarding licensing, appointments and education issues in order to appropriate resolutions through the Bureau’s case management system.
• Evaluates licensing concerns and reviews data to determine and prepare appropriate responses to communications addressed to the Chief Financial Officer or the Division of Agent & Agency Services regarding licensing, appointment and education issues.