Regional Secure Logistics Program Manager - CTJ - Poly

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Airgap Cloud (AGC) Regional Secure Logistics Program Manager on the U.S.  AGC Datacenter Operations (DCOps) team, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's dedicated online services supporting the U.S. Government.

While our U.S. Airgap dedicated datacenter operations team has a sharp focus on serving our U.S. Government customers and helping them achieve federal missions, together, all of Microsoft’s Cloud Operations & Innovation (CO+I) infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Responsibilities

As a successful Regional Secure Logistics Program Manager, your performance objectives include:

• Create and deliver concepts, strategies, requirements, and consultation on the design, implementation, and management of secure warehouses and storage areas to compliantly support and operate government programs.
• Create and maintain processes and procedures to compliantly build out and operate secure warehouses and storage facilities
• Create and maintain processes and procedures to destroy sensitive material in compliance with applicable Microsoft and U.S. Government policies, directives, and requirements.
• Regularly interface with U.S. Government personnel to discuss secure storage, logistics, supply chain topics, and other matters.
• Analyze and audit processes/initiatives providing in-depth subject matter expertise on a variety of supply chain related matters
• Define and implement secure End-to-End logistical solutions from inception to execution
• Analyze and interpret project data to provide recommendations and strategic recommendations for datacenter-related operations models, support, and implementation plans
• Document and improve processes around planning, implementation, operations, confidentiality, security, and compliance to ensure the work that is being done is securely, compliantly, efficiently, and per standards
• Participate in technical communities to stay informed of best practices and changes within the broader discipline and share them with the organization
• Develop, create, implement, and support physical and operations security (OPSEC) policies, plans, and processes internal security and compliance teams that allow Datacenter Operations to operate in a manner that is compliant with relevant U.S. Government (and/or other unique environment) security standards and requirements for the operation of highly confidential and regulated projects
• Empower a culture of safety, security, and compliance in all aspects of datacenter activities 
• Establish and enhance  working relationships with customers 
• Create and manage end-to-end project plans and ensure on time delivery 
• Plan, manage, and communicate end-to-end project plans with stakeholders and teams 
• Perform day-to-day project check-in and update accordingly to manage project delivery and quality 
• Identify risks, gaps, and opportunities and communicate to stakeholders and other teams to drive resolution
• Gather and provide feedback on lessons learned, best practices, and innovations on process/procedures and tools to improve efficiencies and productivity 
• Work with various Engineering, Operations, Electrical and Mechanical Engineers, and data center management teams during project planning and execution
• Learn, live, and coach the One Microsoft culture and values. Lead through change by bringing clarity, generating energy, and delivering success

Skills and capabilities that are critical to success include:

• Critical reasoning and the ability to synthesize complex and sometimes ambiguous requirements to help our customers, and interested parties achieve desired goals
• Independently execute projects that help our site teams understand the findings and translating them into action to benefit ou