Regional Operations Leader - Mid-Atlantic

This position is home-based out of TireHub's Mid-Atlantic Region.

Successful candidates must reside in one of the following states: MD, VA, NC, SC. 

Regional Operations Leader

At TireHub we move more than tires – we move businesses forward, support communities, and help keep America rolling.  And behind it all?  Our people.  We call them Hubbers – because they’re at the center of everything we do.  From behind the wheel to the warehouse floor, from customer calls to corporate strategy, every Hubber plays a role in something bigger than themselves.  And we show up every day ready to say yes – to challenges, to each other, and to getting it done right.

Role Summary:

The TireHub Regional Operations Leader (ROL) Leader is a business leader first, with technical/functional expertise second.  The ROL is responsible for leading the operational performance, safety, and culture of 7 to 10 TireHub Logistics Centers (TLCs) within an assigned region. This role ensures the consistent execution of policies and procedures that drive service excellence, efficiency, safety, loss prevention, and Hubber engagement. In an evolved operating model, the ROL serves as a co-leader of the region alongside the Regional Sales Leader (RSL), sharing joint accountability for the full regional P&L — encompassing both optimized operational results and sales revenue performance. While the ROL’s primary domain remains driving operational excellence, safety, and TLC performance, they are equally invested in the commercial success of the region, collaborating with the RSL to make decisions that optimize total regional performance. This shared accountability creates individual functional excellence and collective regional business outcomes. Success in this role requires a strong operational background, sound judgment, understanding of the core elements of a P&L, and the ability to lead through influence in a dynamic, customer-focused environment.

This position reports to the Divisional Director of Operations.

When you say YES to something bigger:

• Choose your day one benefits which include a no cost health insurance option
• TireHub funded Health Savings Account
• Additional benefit options including TireHub paid short/long term disability and life insurance benefits
• Paid vacation and holidays
• Parental leave programs
• Build your financial future with 401k including TireHub match
• Access to tire discounts, perks, and so much more!

The individual must exhibit the following core TireHub commitments:

• Approachable - If a company could smile, we would. Instead, we rely on our people to show it. We care about each other and our customers because we know business only gets done right when people respect each other and value relationships.
• Adventurous - What TireHub is set up to do is intentionally outrageous. So, we readily embrace challenges with the courage to introduce new ideas and the ambition to build something unique.
• Relentless - We tackle our work with energy. We deliver on our commitments with enthusiasm. And we don't give up until we get to the end. 

Role Specifics:

• Partners with the Regional Sales Leader as a co-equal regional business owner, sharing accountability for the full regional market P&L including both TLC operational performance and sales revenue outcomes to drive success in the Region.
• Collaborates with the Regional Sales Leader on route optimization, inventory quality & improvement, resource allocation, customer satisfaction, customer escalation resolution, and other market-level decisions that materially impact both operational and sales outcomes.
• Maintains a working understanding of regional sales dynamics — including customer mix, pricing strategy, and revenue drivers — to make informed decisions that support total regional market P&L health.
• Participates in joint regional market business reviews with the Regional Sales Leader to assess regional market P&L performance, align on regional market priorities, and develop shared responses to business challenges and opportunities.
• Contributes to joint regional market planning cycles, including annual budgeting, forecasting, and strategic initiative development, in coordination with the Regional Sales Leader and respective Divisional Directors.
• Collaborates with cross-functional TireHub teams (Supply Chain/Inventory, Pricing, HR and Customer Service Leadership) to generate insig