Regional Office Receptionist

 Agency :  Department of Children and Family Services 

Working Title: Office Associate Opt 2- Regional Office Receptionist

Supervisor: James Ruether
Closing Date/Time: 09/25/2024 
Salary:   Anticipated Starting Salary $3852/month; Full Salary Range $3852-$5046/month  
Job Type:    
County:   McLean  
Number of Vacancies:   1  
Plan/BU: RC014   

REQ #: 40918

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

 

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Position Summary

The Illinois Department of Children and Family Services is seeking an organized, professional, and energetic individual to serve as Regional Office Receptionist. Under direction, this position will perform complex clerical services for professional staff in the assigned office, answer phones, and greet visitors. This position provides a great opportunity for someone who is detail oriented and interested in playing a supporting role in the Department’s operations. DCFS offers a competitive compensation plan, excellent benefits, and a pension program. The ideal candidate for this position will have excellent organizational skills and strong communication skills. We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.

Essential Functions

1. Serves as a Regional Office Receptionist
2. Answers all incoming calls and screens callers to determine nature of request, many of which may be hostile
3. Greets visitors and directs walk-ins to appropriate offices and resources
4. Orders and distributes forms from Central Stores
5. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

1. Requires knowledge, skill, and mental development equivalent to completion of high school.
2. Requires two years of office experience.
3. Requires ability to keyboard accurately at 45 wpm.

Conditions of Employment

1. Requires ability to pass a background check

The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description

About the Agency

DCFS is deeply committed to the welfare and protection of children. Our goal is to protect children by strengthening and supporting families. In every effort, from receiving hotline calls to reaching family reunification or foster care and adoption, children and families are our focus.

Work Hours:  Monday-Friday 8:30am-5:00pm  
Work Location: 401 Brown St, Bloomington, Illinois, 61701  
Agency Contact: Lily Koehl

Email: lillian.koehl@illinois.gov

Posting Group:  Office & Administrative Support  

PUC #: 90697055

 

This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs).

 

APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so. 

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon. 

Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon.  If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on