Regional Account Manager

Securitas Security Services USA, Inc.

Position Title: Regional Account Manager

Location: Reston, Virginia (VA) 

Securitas USA: Your Opportunity to Lead and Create:

At Securitas, we recognize that authentic leadership means more than just overseeing operations; it's about setting a vision, inspiring, and making a tangible impact. We are seeking a Regional Account Manager based out of Reston, Virginia (VA). This is more than a job; This is your opportunity to spearhead change and shape the direction of security services and solutions on a vast scale.

Why Securitas? Making the World a Safer Place

Being a part of Securitas is being a part of a global corporation devoted to innovation and excellence. We offer a special setting that fosters personal development and honors achievements. Being an essential part of a team that prioritizes integrity, vigilance, and helpfulness. As a member of our Team, you will truly make a difference on the communities we serve. We would love to speak with you if you are interested in taking on this significant and fulfilling position and help advance the culture that is driven by performance and centered around execution, purpose, and belonging. Join us on our mission of making the world a safer place

About Securitas: 

• Our Values: Integrity, Vigilance and Helpfulness
• Our Team: 340,000+ skilled employees
• Established: Securitas AB (1934) – Helsingborg, Sweden
• Industry: Providing global and specialized services (6 Pillars)

Job Summary:

The Regional Account Manager (RAM) will be responsible for managing guard service functions and security related operations in a geographic region within the client’s North American footprint. The RAM will have direct supervision and resolution capabilities for all Portfolio Managers (PM) assigned to them. The RAM will provide conflict resolution for the client in all instances of scheduling, staffing, billing, training and other client related requirements and needs. The RAM will, at the direction of the client, develop Key Performance Indicators (KPI) and other metrics used to track and enhance performance. The RAM will have operational authority of the Global Account Manager (GAM) to ensure that the client’s expectations and needs are met in a timely and efficient manner as described in the contract. Specifically, situations involving the local Branch Management’s decisions. The RAM will work with the proprietary Regional Security Managers, to ensure that the client’s requirements, needs and essential security functions are met. The RAM should not perform uniformed security functions, except under extraordinary circumstances or in an emergency situation. The Regional Account Managers are contractors and will be sponsored by the Director of Global Physical Security-North America for the client. The Regional Account Managers will report directly to the Global Account Manager

Benefits Offered:

Securitas will offer a base salary of $67,808/Annually in addition to a full benefit package that includes:

• Medical Insurance
• Life Insurance
• Dental 
• Vision
• 10 Vacation Days Accrued
• 4 Floating Holidays
• 6 Sick Days
• 401K

Position Qualifications:

• Ensures delivery of high-quality customer service 
• Helps sustain client and employee retention
• Manages branch operations to achieve profitability
• Willing to fill in at lower levels when necessary while managing high-level responsibilities
• Is organized, self-disciplined, technologically savvy, compliant, and communicates timely and effectively at all levels

Education/Experience:

• At least 18 years of age 
• Associate’s Degree and 5 years of experience
• Or 8 years equivalent experience in a secur