Receptionist

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

It's an exciting time to join Brown & Brown!  Our business is growing both in North America and internationally which emphasizes the need to build an unparalleled team that promotes future growth. We're excited to continue solidifying that foundation as we are looking for a Receptionist to join our growing team in Sebring, FL!

The Receptionist's primary responsibilities involve answering all incoming calls as well as greeting all walk‐in visitors in a professional manner. They will also perform administrative and clerical functions to our Personal Lines division working in personal lines insurance.

Who We Are:  Brown & Brown, Inc. is a growing global insurance brokerage firm delivering risk management solutions and services since 1939.  Our unique culture is built on honestly, integrity, innovation and discipline and defines who we are and how we treat our customers, teammates and the communities we serve.  We think of ourselves as a team, so we have teammates---not employees.  We prioritize health, family, and business---in that order.  We embrace and celebrate diversity, always striving to be an inclusive place where you have the power to be yourself.  Traded on the New York Stock Exchange as BRO, Brown & Brown is a big company that doesn’t act like one.

Who We Are Looking For:  We are looking for passionate team players who believe in working hard and having fun in a collaborative environment.  Our team is customer-focused and values the importance of strong relationships, professionalism, and trust.  We embrace solutions-oriented big thinkers who are committed to results and aren’t afraid to take risks.  We are driven to set goals high and aim even higher.

General Responsibilities:

• Answer all incoming calls.  

• Greet all walk‐in visitors in a professional manner.  

• Responsible for receiving, date stamping, and distributing all mail to office personnel.

• Order office supplies.  Verify check amounts and mail out checks weekly.

• Log, process, and send overnight mail.

• Provide clerical and administrative support to the personal lines and commercial lines departments.  

• Backup processing functions including processing new policies, renewals, endorsements, etc. as needed.  

• Provide backup for invoicing premium transactions, following agency procedures and guidelines as needed.

• Provide backup for processing confirmed cancellations in the electronic file and process reinstatements as needed. 

Required Qualifications:

• Quality Control – demonstrates accuracy and thoroughness, monitors own work to ensure quality

• Adaptability – adapts to changes in the work environment, manages competing demands, and able to deal with frequent change, delays or unexpected events

• Computer literacy – knowledge of Outlook, Word, Excel, and Adobe Acrobat.  

• Understanding of commercial lines underwriting and coverages  

• Strong communication skills  Strong team member who proactively assists all other members of this team.

• Ability to maintain a professional manner at all times

• Advanced time management and organization skills

What We Offer:    

• Excellent growth and advancement opportunities

• Competitive pay based on experience

• Paid Time Off (PTO)

• Generous benefits package: health, dental, vision, 401(k), etc.

• Employee Stock Purchase Plan

• Tuition Reimbursement and Student Loan Repayment Assistance

• Mental Health Resources

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.