Receptionist

Job Description:

Job Title: Receptionist
Location: Chillicothe, MO and Brookfield, MO
Department: Preferred Family Healthcare
Employment Type: Full Time
Shift: Monday - Friday 8:00 A.M. - 5:00 P.M.
 

Job Summary:
Are you a passionate and dedicated administrative professional looking to make a positive impact in your workplace? Join our team at Preferred Family Healthcare as a Receptionist!
 

As a Receptionist, you'll be the first point of contact for visitors and callers, ensuring a welcoming and professional environment. Our ideal candidate is passionate about customer service, has excellent organizational skills, and strong communication and collaboration abilities.
 

Both Chillicothe, Missouri and Brookfield, Missouri offer a close-knit community feel, affordable living, and access to outdoor recreation opportunities. They are each known for their friendly atmosphere, small-town charm, and strong sense of community spirit, making each of them an appealing place to call home. Join us in making a difference in the lives of individuals who seek our services!

Position Perks & Benefits:

• 29 Days of PTO

• Competitive Pay

• Employee benefits package - health, dental, vision, retirement, life, & more**

• Competitive 401(k) Retirement Savings Plan – up to 5% match for Part-Time and Full-Time employees

• Company-paid basic life insurance

• Emergency Medical Leave Program

• Flexible Spending Accounts – healthcare and dependent child-care

• Health & Wellness Program

• Employee Assistance Program (EAP)

• Employee Discount Program

• Mileage Reimbursement
   

Key Responsibilities:

• Phone System Management: Answer the multi-line phone system and appropriately direct calls as requested.

• Visitor and Staff Records: Ensure visitor and/or staff sign-in records are maintained accurately.

• Entry-way Management: Ensure the entry-way is not congested with personnel or persons served, maintaining an orderly and welcoming environment.

• Reception Duties: Receive office visitors in a welcoming and professional manner.

• Billing Assistance: Assist with billing functions as needed.

• File Maintenance: Assist with the maintenance of files for persons served, ensuring proper documentation and organization.

• Filing Tasks: Conduct filing as requested by the Manager and/or Leadership.

• Policy Awareness: Maintain awareness of all System policies and procedures, ensuring compliance and understanding.

• Mail Handling: Receive, sort, and distribute mail and parcels. Send outgoing faxes and distribute incoming faxes in a timely manner (if applicable).

• Vehicle Maintenance: Maintain check-out records for building vehicles.

• Office Supplies Management: Manage office supply stock for the receptionist area and executive conference rooms, ensuring availability and readiness.

• Meeting Room Preparation: Maintain meeting room schedules, stock refreshments, and ensure technology readiness. Assist meeting hosts with preparation tasks, such as making copies and setting up refreshments.

• Vendor Coordination: Responsible for vendor ordering and maintenance related to shared resources and technology within the facility (e.g., water, printer toner, and copy paper).

• Schedule Coordination: Aid Leadership by checking schedule availability to assist meeting facilitators with scheduling options.

• Lobby and Workspace Order: Maintain order and cleanliness in the lobby, reception, and conference rooms. Keep files and workspace areas organized.

• Team Collaboration: Work collaboratively with other Administrative Team members, including Executive Assistants, Senior Administrative Assistants, and Receptionists (if applicable).

• Coverage Coordination: Coordinate coverage of duties, such as taking PTO, to ensure continuous support.

• Receipt Management: Code and reconcile receipts for department-issued credit cards.

• Adaptability: Adapt to job demands as necessary, demonstrating flexibility and a willingness to assist with various tasks.

• Additional Functions: Perform additional functions as requested and/or specific duties assigned by Leadership, showing initiative and a proactive approach to supporting the team.
   

Education and/or Experience Qualifications:

• High School Diploma or equivalent required.