Receptionist/Customer Service

Transwest is seeking an experienced receptionist in Brighton, CO. The ideal candidate will be able to demonstrate a professional, customer service oriented attitude and exhibit a friendly, poised demeanor through first line of contact with the public and our employees. 

We offer a full benefits package for eligible employees including:

• Medical, Dental, Life, and Disability Insurance
• 401(K) with company match following your one-year anniversary
• HSA match up to $800 per year
• FSA
• Paid Time Off, Sick Time, and 6 Company Paid Holidays
• And an Employee Car Discount Program

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Answer and direct incoming office calls to the appropriate person.
• Greet customers and visitors as they come in the office.
• Open and distribute USPS and FedEx mail to various departments in the office.
• Prepare out-going mail and FedEx.
• Support the Sales Department with assorted administrative tasks.
• Create cash accounts to support the Accounting Department.
• Support Marketing in the mailing of the company newsletter.
• Maintain accurate records including, but not limited to company phone lists and forklift service sheets.

WORK ENVIRONMENT & PHYSICAL ABILITIES:

• Requires frequent sitting for prolonged periods of time in an office setting.
• Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment.
• Ability to communicate by providing verbal feedback in a professional manner.
• Normal range of hearing and vision.
• Ability to receive and analyze data and input into the computer.

REQUIRED EDUCATION, EXPERIENCE, KNOWLEDGE & SKILLS:

• High school diploma or GED required.
• One year of relevant experience and/or training or equivalent combination of education and experience.
• Prior experience in the automotive, mortgage, or banking fields is a plus.
• Extremely strong customer service oriented presence.
• Excellent ability to communicate effectively with both customers and fellow co-workers.
• Strong organizational, time management work ethic is a must.
• Positive attitude and multitasking skills.
• A detail oriented, accurate, and concise
• Excellent phone etiquette.
• Punctual and dependable.
• Able to work independently and with minimum supervision.
• Highly skilled in the use of computers with a Windows operating system.
• Experience with the Microsoft Office suite of applications.
• Prior experience using Adobe Acrobat preferred.
• Professional appearance and strong work ethic.
• Ability to pick up on new software systems quickly.

JOB DETAILS:

• Type: Hourly
• Compensation Range: $20.00 to $22.00
• Bonus Eligibility: No
• Reports To: Executive
• Shift: Monday through Friday 8:00 AM - 5:00 PM
• Closing Date: Open until filled 

Date Posted: 06-5-2024
All qualified applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.