Receptionist/Bookkeeper

Our client is a trusted and growing automotive service provider serving drivers and families throughout Northern Kentucky and the Greater Cincinnati area. Known for their dedication to honest work, excellent customer care, and high-quality automotive repair services, they offer a full range of maintenance and repair solutions with a focus on building long-term relationships in the community. As our client continues to grow, we’re seeking a skilled and motivated Receptionist/Bookkeeper to help deliver an exceptional experience for every customer and support the ongoing success of our team.

Responsibilities:

• Reception:
• Greet customers warmly and professionally, in person and over the phone. 
• Answer incoming calls, take messages, and direct inquiries appropriately. 
• Schedule and confirm service appointments. 
• Maintain an organized front desk and waiting area. 
• Provide excellent customer service by answering questions and assisting with basic service updates. 


• Bookkeeping: 
• Process invoices, repair orders, and payments accurately. 
• Maintain accounts receivable and payable records. 
• Assist with daily cash/credit card handling and deposits. 
• Reconcile receipts, payments, and petty cash. 
• Assist with preparing financial reports for management or external accountants.
• Maintain organized filing systems for financial and customer records. 

Qualifications:

• Previous experience in a receptionist, administrative, or bookkeeping role (automotive industry experience preferred but not required) 
• Strong knowledge of QuickBooks or similar accounting software 
• Strong organizational and multitasking skills 
• Friendly, professional communication style 
• Proficiency with Microsoft Office (Word, Excel, Outlook) 
• Ability to work independently and maintain confidentiality 
• High school diploma or equivalent